Bob's is unbelievably horrible. Don't ever buy furniture from this place and never buy a warranty.
Clarissa is a Manager Specialist and has no skills and was rude and unprofessional. She should be fired and the store should be shut down. They buy their furniture from Vietnam from Holland House. I have lost over 6 vacation days from work, over 60 hours of useless phone conversations, the delivery people don't understand one word of English and they took the furniture out of my house and never replaced it.
Don't ever buy anything from this place. Don't every buy the Goof Proof joke of a protection plan and never buy furniture that breaks in a month.
Product or Service Mentioned: Bobs Discount Furniture Manager.
Reason of review: Poor customer service.