The mid wodden part of sofa is loose or cracked unknown . The part is internal so it cannot be fixed as per second tech.
Their tech came twice both the answers were different.bobs customer service is so horrible they said it will not be covered under manufacture warranty.
Which cannot be accepted. I also have their accidental damage warranty but when some problem is with manufacture they need to take care of that instead of telling customer to check with accidental warranty company
Product or Service Mentioned: Bobs Discount Furniture Recliner.
Reason of review: Damaged or defective.