We bought a kids loft bed for our son. Wood split during installation.
We reported it they had someone come out to paint over the spots the paint was a completely different color. I called and complained again. They told me they would replace the entire bed. Today they came out with parts, not even the right parts.
This rail has *** in it didn't have the drawer that needed replaced. This place is a joke.
Now someone has to come out for a fourth time. They will never get our business again.
Product or Service Mentioned: Bobs Discount Furniture Chadwick Bed.
Reason of review: Damaged or defective.