I really wish that I had contacted these reviews prior to purchasing $ 3000.00 worth of product from them. I probably would have changed my mind.
STAY AWAY - What this company has become is absolutely appalling? We have been purchasing products from them for over 10 years, most recently we purchased a new bedroom set.
1) Delivery Service was built on lie after lie starting with the driver that came to my house.
2) They trashed my house, damaging the ceiling and the molding
3) Mis-installed my daughters bed
4) Damaged the dresser and foot board, found out later the chest of drawers drawer was busted.
5) Sent out damaged replacements to replace the already damaged furniture.
6) Never contacted me on how they were going to correct the situation, instead waited until I called them.
If it was one instance or one employee I would not be this vocal, but clearly there is a pattern that just can not be ignored
Product or Service Mentioned: Bobs Discount Furniture Delivery Service.
Reason of review: Poor customer service.
Monetary Loss: $3000.
Preferred solution: Let the company propose a solution.
Bobs Discount Furniture Pros: Pam in manchester store.