I had a scheduled delivery for today 07/26/18 I called at 7:06 am spoke to a representative that gave me a delivery window of 11:45-3:45pm I than received a call from the delivery provider at 8:20 stating I missed delivery. I call back to customer service and was told by another rep that she doesn't know where she got the time from it was to be between 8-12 I asked to speak to a supervisor was told none available none of them could not do anything and the previous representative didn't leave notes. Than tells me to reschedule for four more days from now.
Bobs discount is very unprofessional and does not care about the customer or proper training.
Product or Service Mentioned: Bobs Discount Furniture Delivery Service.
Reason of review: Poor customer service.