East Meadow, New York
3 comments
100% full Not resolved

We purchased a leather couch from Bob's Furniture in Farmingdale long island.Two years later the leather started peeling.

We purchased the Goof Proof protection that we were told would cover everything for 5 years. They are claiming that it does not cover this. If I have a knife fight in my living room and my couch get cut up, that would be covered. Really...

Really. Amazing and pathetic all at the same time. Trying not to lose my temper with them and the most annoying people that answer the phone and read from a script, very poorly I might add.

But this situation is really *** me off.I will never buy anything from Bob's Furniture any more.

Review about: Leather Power Bob 2 Sofa.

I didn't like: Damaged furniture policy.

Review #757999 is a subjective opinion of a user.

1.8
Staff
Exchange, Refund and Cancellation Policy
Website
Delivery Service
Advertised vs Delivered
Reason of Review / Monetary Loss Bad quality / $1100
Preferred solution Full refund

Had an Experience with Bobs Discount Furniture?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1086245

I had the same problem with my sofa n love seat.After 2 years it started peeling off so badly that I had to cover it up.Wat a rip off.Was so disappointed as had loved the color n the recliner seats.Wish had read these reviews before buying it.Total waste of money.

Anonymous
to Anonymous New York, New York, United States #1086642

what was the name of the leather furniture you bought I was thinking of buying some furniture from them ... please help.

Anonymous
to Anonymous #1086670

it was a leather couch.but when we had this issue and read the fine print, it says that it is a sprayed leather couch to get that brown color.

they have serious problems with these couches but continue to sell them.not good.

You May Also Like

Bobs Discount Furniture Mercury Sectional Performance Fabric Sofa Review from Worcester, Massachusetts Bobs Discount Furniture "I bought The piece of The ... This plan. And them Say it's gir 5 year. The sofa it's have some rips, tears And start To open and The back...." Read more Review about Bobs Discount Furniture Diva Tv Chest from Berlin, Connecticut Bobs Discount Furniture "Goof proof worthless Do not buy this. They do not honor this warranty Rip off diva tv chest $499.00. ..." Read more Bobs Discount Furniture - Review about Bob Opedic Mattress from Colchester, Connecticut Bobs Discount Furniture "I bought my queen bob opedic mattress in 1 /13/11 and i took off the cover to wash and under the matress it had mold and also fiber like particles..." Read more Bobs Discount Furniture - Table Review Bobs Discount Furniture "HORRIBLE, HORRIBLE, HORRIBLE company with zero customer service. It takes 10 minutes just to talk to a person who tells you a robotic sentence about being "sorry for the inconvenience."..." Read more Diesel - Worse customer service experience! Diesel "Diesel phone customer service is always unhelpful. First time I called was about an order couldn't be placed online because of their website issue. I messaged Diesel, they emailed me..." Read more Party City - Awful customer service and cheap products Party City "Be careful when shopping at #PartyCity. They do not accept returns without a receipt or even offer store credit for unopened products. In addition, I purchased an overpriced jumbo ice..." Read more 2 boxes of original flavor honey maid graham cracker all crushed up!!! Honey Maid "I bought a box of honey maid graham crackers on 6/9/17 as a COOKIE snack for my kids..which were more of crushed graham crackers...which was Very Very messy!!! They love..." Read more Jiyu ACP ACM Manufacturer Jiyu Acp "Jiyu ACP company is top 10 quality brand in domestic building materials industry. Focus on supplying a large range of Aluminum Composite Panels and Materials. Service is very good, the..." Read more