We purchased a leather couch from Bob's Furniture in Farmingdale long island. Two years later the leather started peeling.
We purchased the Goof Proof protection that we were told would cover everything for 5 years. They are claiming that it does not cover this. If I have a knife fight in my living room and my couch get cut up, that would be covered. Really...
Really. Amazing and pathetic all at the same time. Trying not to lose my temper with them and the most annoying people that answer the phone and read from a script, very poorly I might add.
But this situation is really *** me off. I will never buy anything from Bob's Furniture any more.
This person wrote the review because of bad quality of bobs discount furniture sofa from Bobs Discount Furniture and attached a photo. Reviewer claimed that he or she lost $1100 and wants Bobs Discount Furniture to issue a full refund.
The most disappointing in user's experience was damaged furniture policy. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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