We purchased a leather couch from Bob's Furniture in Farmingdale long island. Two years later the leather started peeling.
We purchased the Goof Proof protection that we were told would cover everything for 5 years. They are claiming that it does not cover this. If I have a knife fight in my living room and my couch get cut up, that would be covered. Really...
Really. Amazing and pathetic all at the same time. Trying not to lose my temper with them and the most annoying people that answer the phone and read from a script, very poorly I might add.
But this situation is really *** me off. I will never buy anything from Bob's Furniture any more.
Product or Service Mentioned: Bobs Discount Furniture Sofa.
Reason of review: Bad quality.
Monetary Loss: $1100.
Preferred solution: Full refund.
I didn't like: Damaged furniture policy.