State: Massachusetts Clear all filters (261 of 1626 reviews match)
filters
state:
city:
Show
product:
Show
Stay away from this store!!!!my furniture was delivered 3 times!!!! Every time something was missing!!!!!!! Very very very bad experience!!!!!!!!!!if u need your furniture make sure u have a month before everything it’s gone be ok and steel 3 rd time they came some...
Read more
1.2
#1144125
Reply to reviews
Three days ago I went to Bob's Discount furniture n purchased a electronic recliner for my 91 year old MIL. Paid cash. Did not receive any other discount like free delivery or no tax. Upon delivery of the chair my MIL found that she was unable to comfortably sit on the...
Read more
2.0
#1069051
Reply to reviews
Hi I would believe I'm a valued customer I've spent over 4000 dollars or more in the past2 to 3 yrs and always paid on time if not early. today I had a 2000 dollar order for a bedroom set plus mattress been sleeping on couch all week waiting for todays delivery...
Read more
2.8
#920514
Reply to reviews
Bobs Discount Furniture - Mercury Sectional Performance Fabric Sofa Review from Worcester, Massachusetts
Bobs Discount Furniture - Mercury Sectional Performance Fabric Sofa Review from Worcester, Massachusetts
1/2

Bobs Discount Furniture - Mercury Sectional Performance Fabric Sofa Review from Worcester, Massachusetts

Bobs Discount Furniture
#896709
1.0
Details
I bought The piece of The ... This plan. And them Say it's gir 5 year. The sofa it's have some rips, tears And start To open and The back. And I call and send The picture. Them Say: it's nothing you can do. Never bought nothing for bobs furniture. And The *** plan goof proof plus. Worse store And plan.
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Bobs Discount Furniture Sofa Review

Bobs Discount Furniture
#885687
2.9
Details
I was a victim from bobs goof proof they tlod me anything happens to the sofa i was cover i call today and make a claim i have some stain on the sofa and because I didn't know what happened to it sofa I wasn't cover money down the drain
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
Bobs Discount Furniture - Bed Review from Nomans Land, Massachusetts
Bobs Discount Furniture - Bed Review from Nomans Land, Massachusetts
Bobs Discount Furniture - Bed Review from Nomans Land, Massachusetts
1/3

Bobs Discount Furniture - Bed Review from Nomans Land, Massachusetts

Bobs Discount Furniture
#691054
5.0
Details
I have had my bed for a total of 7months and the slat has already broken off from the headboard. I'm only 130lbs!!! Delivered the wrong slats from the beginning and then had to wait almost 2 weeks for the correct one. I did business with the Stoughton location, floor service excellent but after I paid it was all down hill
Comment
Show
Product or Service Quality
Staff

Bobs Discount Furniture Manager Review

Bobs Discount Furniture
#604793
I went to Bobs today unhappy with the products I purchased. The manager on shift today made sure I left happy, he gave me credit to return what I purchase so I could pick something else. Totally satisfied with my Bobs experience.
Comment
Show
Yet another rip off... Early April Bob's came to deliver my daughters new day bed with a trundle unit. She absolutly loved it. In July, the frame broke from unknown reasons and they sent someone out to take pictures... First off, we never got a call saying when they...
Read more
1.0
#902071
Reply to reviews
my daughter and my grandaugher and I wen to bob furniture with a 1000 doloar voucher o ge what ever she wanted from dta for her new aparmen firs we were told to ake the voucher paper to theme to have it filled out we were told that a sales man here handel all voucher...
Read more
Kimjo1
Kimjo1

Cannot read this....or understand this.... who wrote this, a toddler?

I didn't like
  • Being lied to
  • Giving wrong infomation on delivery
#869741
Reply to reviews
I looked around for couchs, i chose bobs over paymore and flanigan only because the couch was comfy and looked good. However upon delivery i started second guessing myself. They threw the couch out of the side of the truck. Once assembled i noticed the cushions were...
Read more
1.7
Belchertown, Massachusetts
#835332
Reply to reviews
We purchased a Maggie sofa for our living room a few years back and we're very happy with the purchase and delivery. The cushions have become problematic, as the springs became unmanaged and the sofa is now very uncomfortable to sit on. Since this is the central point...
Read more
Anonymous
Anonymous

Exactly what happened to us! Cushions are utter garbage!!!! Springd poking through cushions after only a few months!!! 5 month lead time??? WTF???? Maybe if Trump gets in he'l...

2.8
I didn't like
  • Poor workmanship spring design five month lead time on parts
#833168
Reply to reviews
Bobs Discount Furniture - Bad quality and in sofa arms
Bobs Discount Furniture - Bad quality and in sofa arms
Bobs Discount Furniture - Bad quality and in sofa arms
Bobs Discount Furniture - Bad quality and in sofa arms
March 8th, 2016. We bought a Braxton 72" Sofa one year ago, I was convinced by them to by the goof proof + protection plan, they said it would cover factory plus accidental damages. Suddenly one of the arms material just broke, I was just resting my arm over the left...
Read more
1.7
I liked
  • Price
I didn't like
  • Goof proof extended warranty
  • Customer service
  • Quality
#805527
Reply to reviews
I ordered a couch offline. The price was decent, the size was right, the color seemed fit. I had to have someone else accept the delivery since I had to work and so did my partner. I received a phone call from the person who accepted the couch and she told me the...
Read more
1.3
#797816
Reply to reviews

Contact Bobs Discount Furniture

Mailing Address:
Bobs Discount Furniture, LLC
428 Tolland Tpke
Manchester, CT 06042-1765
Phone:
(800) 569-1284
More
After several attempts to speak with customer service reps and sending pictures of the defective sectional cushions. I was told by "Libby" that although I bought the Goof Proof protection that protection was for accidents and not defective materials. Every back...
Read more
#796350
Reply to reviews