Customer service was fine- they delivered a ripped mattress (the delivery guy cut it with a box cutter and then tried to run out of the house.) I actually had to call the company while the guy was still at my house because I was afraid they would say that I already agreed to take it.
My problem is that the bed REEKS! it smells so badly..like chemicals. They told me it woud "air out" but 2 months later, it hasn't.
Wondering if my frequent headaches are casued by this horrible smell. Otherwise, the bed is comfortable...definately not like the one in the store though!
Product or Service Mentioned: Bobs Discount Furniture Bed.