about 12-14 months ago I purchased a sofa and loveseat that has memory foam cushions. couple months ago I started to realize how hard it was to get off the couch.
The memory foam has gotten so soft that you literally sink in. I called to inquire about any way to get some kind of kind of help with replacing the memory foam cushions. After being put on hold for over an hour(yes I held on) I was told I would have to pay 50.00 per cushion .So after paying all that money for the set that was barely a year old , now I have to pay another 200.00 for foam replacement in the cushions. so every year I have to replace the foam in my cushions???
Now I understand why its called discount furniture, you sacrifice the quality for the price. Never again....Bobs is a rip off
Product or Service Mentioned: Bobs Discount Furniture Sofa.
Reason of review: Bad quality.
Preferred solution: Let the company propose a solution.