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about 12-14 months ago I purchased a sofa and loveseat that has memory foam cushions. couple months ago I started to realize how hard it was to get off the couch.

The memory foam has gotten so soft that you literally sink in. I called to inquire about any way to get some kind of kind of help with replacing the memory foam cushions. After being put on hold for over an hour(yes I held on) I was told I would have to pay 50.00 per cushion .So after paying all that money for the set that was barely a year old , now I have to pay another 200.00 for foam replacement in the cushions. so every year I have to replace the foam in my cushions???

Now I understand why its called discount furniture, you sacrifice the quality for the price. Never again....Bobs is a rip off

Product or Service Mentioned: Bobs Discount Furniture Sofa.

Reason of review: Bad quality.

Preferred solution: Let the company propose a solution.

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Anonymous
#1557230

Is this the big sectional they call the dream sofa.? With the memory foam cushions and down pillows?

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