Not resolved

I was completely happy with my nearly $2000 purchase of a mattress/boxspring/platform bed set from Bob's Discount Furniture.However, after a year of allergy/respiratory issues, my physician suggested my bedroom be examined.

We found the culprit, MOLD, lying right beneath the bed. When my furniture was delivered on 12.18.09, it was a wet, rainy day and the installers left the wood outside the truck while they moved each piece. It never occurred to me that this would result in mold. All 3 wooden slats (for which I paid $120 - you can get from $20 at Home Depot) were covered in ugly, black mold and wood mites.

I called Customer Service and spoke with Bethany/Eveling (sp). Neither were eager to help. They maintained that all the company could do was replace the wood slats. Thanks, but no thanks!

I'll go to Home Depot! At least they honor their store policy. I have suffered greatly this year with allergies. Switched medications, bought HEPA vacuum, missed several days of work and all they could say was I should have called within 3 days of delivery!

Are you kidding?I was warned not to buy from Bob's...I will no longer recommend or purchase from them!

Review about: Bedroom Furniture.

Review #201483 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Bobs Discount Furniture?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
Dayton, Ohio, United States #941980
The mold probably wouldn't have shown up within 3 days of delivery, but almost a year later, what did you expect them to do other than offer to replace the slats?
Anonymous
Boston, Massachusetts, United States #689687
Im honestly not suprised!!!! My fiance and I purchased a bedroom set from Bobs about 1yr and 5 months ago...A few days ago a picture had dropped behind one of the dressers and to my surprise I found MOLD growing all over the back then I opened it up and it was all over hte wood inside. I then checked my dresser and the saem issue had occured...Keep in mind we have a new condo, central AC and no other wood furniture we have in our house has mold in it, only what we had purchased from Bobs. The manager I called said there was nothing they could do about....There goes my $2,000 bedroom set....I will NEVER go back to Bobs

You May Also Like

"Ditto this story. The only difference is that the leather colored coating flaked off the edges in just a few months. Also bought the worthless good proof warranty ..." Read more
"I bought my queen bob opedic mattress in 1 /13/11 and i took off the cover to wash and under the matress it had mold and also fiber like particles..." Read more
"I bought The piece of The ... This plan. And them Say it's gir 5 year. The sofa it's have some rips, tears And start To open and The back...." Read more
"Love seat springs were broken with a year , hardly used love seat . Called goof proof they told since it can be manufacture defect we cannot claim, called bobs..." Read more
"Hi.. Guys This is Pinky Panday. I got my house shift by Agarwal Packers and Movers. And These guys have done it very carefully and safely. And They have done..." Read more
"Sexist, patronizing and just plain rude owners who care nothing about their customers. Was speaking to one of them about about my dissatisfaction about not being able to make a..." Read more
"Attn- wanted to scan the 2 emails came today. Zip is alerting me to 2nd time Fastenal is viewing my resume at the EXACT same time the "alleged" Hiring Mgr..." Read more
"I worked as a front desk security officer for (Capital One) Sharebuilder for over two years. I am always on time and ready to work. I come to work with..." Read more