Bronx, New York
Not resolved

Bought a sofa online and I regret the day I ever purchased anything from them. When I sat on the sofa a mouse popped out.

I called to have the issue resolved and something done by Bob's Furniture and I was told there was nothing that they could do accept give me a $75 gift card. They said the mouse didn't come from their warehouse and couldn't be inside the sofa before it was delivered. Since they were delivery to New York and NY is loaded with mice, the deliverymen might have put the couch down and the mouse climbed in.

I will never order anything from them again.

I should have known something was going to happen. I ordered a captain's bed in May and by July the wheels fell of the bottom pullout be

Product or Service Mentioned: Bobs Discount Furniture Sofa.

Reason of review: Bad quality.

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