We bought an accessory table from Smithtown Bobs store on 6/23/18 and was told we could pick it up from store on Thursday the 6/28/18. When my husband got there he was told it is not here.
I called and was told it will be here for Tuesday the 7/3/18. For sure. We went today and again it was not there. Called the manager and she was so rude All she said is you can cancel your order we don’t load the truck so we can’t tell you exactly when it will be here.
One would think there care about customer service and the inconvenience they have made I needed the furniture last weekend it want here I have them another chance since things do happen but again today that’s wrong and then the manager to be so rude. Not acceptable.
I strongly suggest not to shop at Bobs. That lost my and my family’s business.
Product or Service Mentioned: Bobs Discount Furniture Delivery Service.
Reason of review: Poor customer service.
Bobs Discount Furniture Pros: Accent cabinet.
Bobs Discount Furniture Cons: Store managers attitude and behaviour.