Not resolved

i bought a mattress and box spring got a text message delivery was wes 4 to 8 cleaned out the room threw the old mattress away lost 4 hrs of work and they never showed I called bobs at 6 they told me to wait till 8 at 815 spoke to a manager and she told me there was nothing she can do not even an apology this store is a joke and how the owner allows this stuff and brags how good he is on tv makes me sick I am on the floor they don't care they don't even apologize be warned never shop there never I would never go there and now I am arguing for my money back and they are giving me a hard time over that

Product or Service Mentioned: Bobs Discount Furniture Delivery Service.

Reason of review: Poor customer service.

Monetary Loss: $1000.

Preferred solution: Full refund.

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