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Had the goof proff for a table with them that actually didn't cover anything once it was damaged. So lets begin Guardian offered me a refund on table but not chairs Ummm the chairs we broken not the table so with that being said the store manager Greg of Monmouth...
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1.0
#1135290
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Bob's is unbelievably horrible. Don't ever buy furniture from this place and never buy a warranty. Clarissa is a Manager Specialist and has no skills and was rude and unprofessional. She should be fired and the store should be shut down. They buy their furniture from...
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1.0
#1117292
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Came to my building today and I am a handicapped driver/parker. One of Bob's Furniture delivery trucks was illegally parked and was blocking 3 (yes 3!) handicapped spaces. Solely to make their walk shorter to the building for the delivery. When I challenged them, they...
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#1091612
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Short Review on August 21, 2016

Bobs Discount Furniture
#904825
Worst furniture I have a boy will never deal with Bob's and again also terrible customer service
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Bobs Discount Furniture Delivery Service Review

Bobs Discount Furniture
#892710
1.5
Details
It's taking them 3 different visits to deliver a bed and dresser. The delivery team is inefficient and customer service is poor .. Never again! Not worth the trouble
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Bobs Discount Furniture Sofa Review

Bobs Discount Furniture
#828929
Bought a sofa with the goof proof plus warranty.springs from couch are sticking you in the butt when you sit.they say its non factory defect and they wont replace it.the warranty states that they will replace only if they cant fix....nevermind people dont waste your money.its basically just more expensive ikea garbage
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Bobs Discount Furniture Furniture Set Review

Bobs Discount Furniture
#812543
1.0
Details
The worst furniture store. They missed up my delivery twice and now I was scheduled for a third delivery. Didnt get any apology, I am beyond disappointed the way customers are treated when they messed up. Dont recommend anyone to purchase anything from this store unless you want them to steal your money
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I purchased two mis matched twin mattress sets for my granddaughteres. I had them delivered directly to my daughters house in South Brunswick, NJ. She has recently told/methat the girls are complaining that the mattresses havesorings thar hurt them. There has been a...
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2.1
#941255
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My husband and I bought a bed frame from Bobs about 2 years ago. A week after we bought it, we had to take the mattress off just to fix the screws because it wasn't put together correctly. A few months ago my husband sits on the edge of the bed to get dressed and we...
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Anonymous
Anonymous

I TOTALLY AGREE - I WILL NEVER NEVER NEVER AGAIN BUY FURNITURE IN THIS CRAPPY STORE. THE GOOF PROOF POLICY IS A JOKE, CUSTOMER SERVICE IS HORRIBLE AND THE FURNITURE IS NOT MAD...

I didn't like
  • Cheap construction
  • Poor customer service
  • Poor workmanship
#925829
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purchased the gladiator sofa anf love seat. this was a replacement for the chandler set that kept ripping and falling apart when you just sat on it. while the delivery guys were still here I showed them a bent part where the usb ports are on the sofa and then reported...
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1.8
Keansburg, New Jersey
#908119
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Paid over $2500.00 worth of Livingroom furniture...they added a Five year goof proof protection to wit was never honored....The sales rep stated the goof proof covered any incident any accident any misfortune with the furniture for 5 years....During a move my furniture...
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1.7
I didn't like
  • Customer service
  • Poor workmanship spring design five month lead time on parts
#903805
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I totally agree that they are crooks. They talked me into buying the good proof plan to which I had reservations because I feel none of these plans live up to your expectations. I filed a claim and they gave me some *** as to why they denied it. I was told by Bobs...
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I didn't like
  • Customer dissatisfaction resolution
  • Do not honor their commitments
#899268
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Ordered a 3 piece sections and recliner in early June. Delivery date was set for 6/16. My husband took off work that day and they never showed. Called the incompetent, barely literate customer service center and was told that the delivery guys said no one was home. ...
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Contact Bobs Discount Furniture

Mailing Address:
Bobs Discount Furniture, LLC
428 Tolland Tpke
Manchester, CT 06042-1765
Phone:
(800) 569-1284
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Ordered a recliner and paid in full. Got a call that scheduled the delivery. Took the day off from work. They were to call with a 2 hour window the night before. They never called and when i called, I was told the recliner is on backorder. They never called to let...
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I didn't like
  • Supervisor that will not discuss problems
  • Customer service and delivery
  • Giving wrong infomation on delivery
#889270
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