5.0
Details
Today had pleasure of having a great experience working with one of your salesman named Javier Lopez/201 736-7755 went ten fold out of his way terrific guy five star rating should be a CEO just sayin
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1 comment
Camyla
#1738271

Apparently you just received your furniture and if your extremely lucky you might get a year out of your purchase, the insurance they push on you and covers just about anything. Funny, out of all the people that try to file a claim, maybe 1 in 500 had their claim honond.

bobs, their sales people and the insurance they push on you are are lying .con artist. I wonder how many other people get a knot in their stomach every time "BLOWHARD BOB"'s commercial comes on

Review
#1624280 Review #1624280 is a subjective opinion of poster.
Product
Bobs Discount Furniture Mattress
Pros
  • Salesman
  • Terrific salesman javier lopez
Reason of review
See above Dido dido
Tags
  • Replace Defective Mattress

Worst customer service | Bobs Discount Furniture in Deptford Township, New Jersey

1.0
Details
4,268 on a bed and base. Delivered the wrong mattress. When I called the store they said the couldn’t help me because it was already in my house. I called their corporate office and was told I should have declined the bed which’s I didn’t know was wrong until I accepted it. Wish I would’ve read reviews. Bobs has the worst consumer reviews of any furniture store in NJ. Shame on me I guess. Please do not buy anything from Bob’s furniture they are the worst after you make the purchase.
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Review
#1365938 Review #1365938 is a subjective opinion of poster.
Product
Bobs Discount Furniture Mattress
Reason of review
Not as described/ advertised
2.1
Details
I purchased two mis matched twin mattress sets for my granddaughteres. I had them delivered directly to my daughters house in South Brunswick, NJ. She has recently told/methat the girls are complaining that the mattresses havesorings thar hurt them. There has been a...
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Review
#941255 Review #941255 is a subjective opinion of poster.
Product
Bobs Discount Furniture Mattress
Reason of review
Bad quality

Bobs Discount Furniture Mattress Review

1.2
Details
I baught maters they charged me $1200. The gave me 20 years warenty. This maters is very bad even not $200. When I complaint they told me manufacturing fault.
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Review
#799148 Review #799148 is a subjective opinion of poster.
Product
Bobs Discount Furniture Mattress
Reason of review
Bad quality
Bobopedic firm queen mattress I have is 5 years old and excellent. I have come to adore this mattress,and love EVERY night that I sleep SO comfortably on it.The box spring, and bed frame are cheap junk that I've problems with.To Bobs credit,they have replaced the box...
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Review
#770715 Review #770715 is a subjective opinion of poster.
Product
Bobs Discount Furniture Mattress
Reason of review
Good quality

Bobs Discount Furniture Mattress Review

1.2
Details
Iwas being lied to by sale person, the the Bobopidic gell foam mattress will absorb the heat from my body, and keep me cool. Well that's bull *** so I paid $1300 for a regular foam mattress that I wake up in sweat every day. Customer service basically said to bad. Im soooo pisssed off
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Review
#613441 Review #613441 is a subjective opinion of poster.
Product
Bobs Discount Furniture Mattress
Reason of review
Bad quality
1.0
Details
We purchased a Bob O'Pedic Mattress in May 2014. Yes thought we were getting a good mattress turns out Its made poorly. Its NOT WHAT WE EXPECT to say the least. I lapsed the 30-60 day grace period, of dissatisfaction of the mattress. It's not what we expect in the...
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1 comment
Anonymous
#942062

What do you mean you lapsed the grace period? If you knew you didn't like it within the grace period but let it pass, then it sounds like you're SOL.

Review
#551401 Review #551401 is a subjective opinion of poster.
Product
Bobs Discount Furniture Mattress
Cons
  • Quality of the mattress
Bob's BedFrames are Designed to Break- Their Customer Care Sucks - Bobs Discount Furniture
The side rail of my barely two year old bed frame snapped-- COMPLETELY IN HALF. No piece of wood should be able to break clear in half the way this wood did until-- oh wait. They screwed the cheap PRESS BOARD "support" slats into the side rails, also their "support...
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2 comments
Anonymous
#868892

Yes they do suck

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Review
#315839 Review #315839 is a subjective opinion of poster.
Product
Bobs Discount Furniture Mattress

Taking advantage of a senior citisen | Bobs Discount Furniture in Mount Laurel, New Jersey

my mother is 73 years old , she called your company complaining about her mattress not being comfortable to her needs. Sales Rep told her we can't do anything for you. What the ***'s this, bad business practice. she had to order another mattress from you for 700 dollars. who the *** are you people, does the owner of Bobs back this business decision. She should get her stuff for free............... do something before this goes further than just between us. Bobs Discount furniture ,what a joke. I want them to take care of my Mother who is the customer , hey what happened to the saying that the customer is always right.
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3 comments
Bob
#382519

TCJDAD63: We're sorry to hear of your mothers issues with her mattress. Please contact us @ Bobcares@mybobs.com with your mothers order information so that we may look into this issue. Thanks, Eric

Anonymous
#373349

:( they never even gave her credit for the mattress she returned , she got chargedvagain is this right

Anonymous
#362584

lol, why in the world you should your mother get a new mattress for free? just because she's elderly?

when the original mattress was purchased?

read up on their return policy before you buy something. people like you make my retail life a more miserable existence than it has to be.

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Review
#268849 Review #268849 is a subjective opinion of poster.
Product
Bobs Discount Furniture Mattress
Loss
$700

Contact Bobs Discount Furniture Customer Service

Website:
www.mybobs.com
Mailing Address:
428 Tolland Tpke
Manchester, Connecticut 06042-1765
Phone:
(800) 569-1284
All Bobs Discount Furniture Contacts

Bobs Discount Furniture Reviews

  1. 300 reviews
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  5. 39 reviews
Bobs Discount Furniture reviews

Bobs discount furniture sucks big time

I reluctantly bought a mattress from BOB's and it is the biggest mistake of my life. My back is killing me and my legs are aching. I though it was just me but apparently my husband has the same issues. I have never been more dissatisfied with. Purchase in my life. And to top it off there is a 1 inch hump in the middle of the bed so my 4 moth old cannot lay on the bed with us without rolling to the right. We asked them to replace it and they stated that the huge hump in the middle if the bed wasn't big enough to replace the mattress. I will never give another cent to this piece if *** company. I will always spend the extra money on better quality. Never listen to your husband.
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Review
#241034 Review #241034 is a subjective opinion of poster.
Product
Bobs Discount Furniture Mattress
Loss
$900