Rip off | Bobs Discount Furniture in Brooklyn, New York

1.0
Details
Their goof proof plan is a scam. Plus their furniture is poor quality and breaks within a short period of time. I’m starting a class action lawsuit and I have a lot of customers already on board. Please add me on Facebook my name is Ashley Marie Saunders and I have a class action lawsuit picture as my profile picture. Let’s get this done and get our money back people.
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Review
#1685208 Review #1685208 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Warranty issue
Loss
$2000
Preferred solution
Full refund

Bed room furniture parts | Bobs Discount Furniture in Babylon, New York

Bed from hook was broke
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Review
#1627756 Review #1627756 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed

Update by user Sep 10, 2018

I spoke with Manager Mark @ the 117th Street Manhattan store and explained that based on false advertising I felt I should not incur the additional cost of a box spring. I told him I would be satisfied if he provided me with one free of cost. He asked me why should he...

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1 comment
Anonymous
#1537496

For our living room design, we can get a sofa which matches with other furniture. It doesn’t necessarily follow that how the other furniture arranged; a sofa can place anywhere to feel the space.

Resolved
Review
#1326095 Review #1326095 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution
1.0
Details
I purchased a bed from them first.Added good proof plus coverage. 2 years later the legs broke on the bed. I called in February. It is now August and my bed is still not fixed. On hold with them now. I also bought my living room furniture. Good proof plus bought on...
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1 comment
Anonymous
#1246967

I bought a couch from them 3 years ago, along with purchasing the goof proof plan. A cushion broke in June, one of the springs was coming threw.

So I called, They told me October, when I called in October they told me November. Here we are in November and they told me 7-10 business days. That was all I had to hear, I went crazy on the phone. After being on hold for a while, I am getting full credit for the couch and I can get any new couch I want.

I rather my money back, cause to me their furniture sucks. But I'm getting a new couch.

Their customer services is excellent to me. Just really disappointed in their furniture and how long it takes to receive something once it brakes.

Review
#901029 Review #901029 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Bad quality
1.3
Details
Was looking at Bob's furniture for a bed and a couch for my new apartment. I didn't want something cheap and flimsy and uncomfortable, so I tried a lot of different pieces. The couch was a sectional with ottoman, and seemed very sturdy and initially comfortable. ...
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Review
#746671 Review #746671 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Bad quality

Bobs Discount Furniture - Bed Review from Floral Park, New York

3.3
Details
Purchased in 2007 was very happy until now. They replaced the remote once before and it recently stopped working a tech. Came stated I would need another. I received a call from Bobs they said they no longer support that product because they changed manufacturers I would need to purchase an upgrade kit for $387. They should support their products even if they change suppliers. I guess you get what you pay for. I won't be buying anything else from Bobs.
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Review
#734211 Review #734211 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Warranty issue
1.4
Details
I carefully ordered a gel mattress for $1000.00 online with delivery and more importantly, removal of old mattress since I don't have a means to dispose it. Customer rep immediately called to arrange delivery date. I reaffirmed and was reassured removal of old mattress...
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Review
#697262 Review #697262 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Warranty issue
2.0
Details
The salesman forced me to take a bedspread I did not want at the time I had intentions to purchase the bed with a 100.00 deposit as they claimed the beds would be gone. It took me more than 30 days to get back to them to I was in the hospital for cancer treatment to...
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Review
#678930 Review #678930 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Pros
  • Very friendly we liked our sales man
Cons
  • Customer sales and manager
Reason of review
Poor customer service
Loss
$60
Preferred solution
Full refund
3.0
Details
I purchased a $3000 bed and expected to have it delivered and assembled on time. First I trusted the Bobs Delivery Tracking Service to work correctly, well that didn't happen. I figured that I would go to work and use the tracking service so that I didn't have to take...
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Review
#678498 Review #678498 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Cons
  • Assembly
  • Employee knowledge
  • Delivery
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Contact Bobs Discount Furniture Customer Service

Website:
www.mybobs.com
Mailing Address:
428 Tolland Tpke
Manchester, Connecticut 06042-1765
Phone:
(800) 569-1284
All Bobs Discount Furniture Contacts

Bobs Discount Furniture Reviews

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Bobs Discount Furniture reviews
1.8
Details
I bought a 1200.00 bunk bed with a 5 year extended warranty the bunk bed is falling apart the screws are stripped and bobs telling me they won't cover it because they say that my kids ego are 5 and 6 broke the furniture. Why did I buy an extended warranty if bobs...
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1 comment
Anonymous
#993767

Same thing happened to me. That warranty it's ***.

Only if someone brook the bed "accidentally " they will cover , that's what they told mE .

But they know how to go around and still at the end the will tell you No .

Don't waste money paying for warranties that don't cover anything

Review
#646015 Review #646015 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Warranty issue