Mineola, New York
Not resolved

We purchased a leather Sofa & Couch from Bob's Furniture in Lake Grove long island. Two years later the leather started peeling.

We purchased the Goof Proof protection that we were told would cover everything for 5 years. They are claiming that it does not cover this.

I spoke with Customer Service and they are not friendly. They did not help anything. I lost around 1200$ by purchasing the sofa & couch from Bob's furniture.

I enquired some of my friends who bought the furniture from Bob's furniture. They also have similar complaints.

I will never buy anything from Bob's Furniture anymore.

Product or Service Mentioned: Bobs Discount Furniture Sofa.

Reason of review: Bad quality.

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