We purchased a leather Sofa & Couch from Bob's Furniture in Lake Grove long island. Two years later the leather started peeling.
We purchased the Goof Proof protection that we were told would cover everything for 5 years. They are claiming that it does not cover this.
I spoke with Customer Service and they are not friendly. They did not help anything. I lost around 1200$ by purchasing the sofa & couch from Bob's furniture.
I enquired some of my friends who bought the furniture from Bob's furniture. They also have similar complaints.
I will never buy anything from Bob's Furniture anymore.
Product or Service Mentioned: Bobs Discount Furniture Sofa.
Reason of review: Bad quality.