Bobs Discount Furniture - Poor quality furniture not worth the price

I tried to report a huge stain on my table, and it kept getting denied, I didn't understand why. After being transferred and speaking to multiple people after a week, I finally got an answer as to why the claim didn't go through.

Apparently when I filed a claim for a broken chair I mentioned some minor stains, and they entered that in the report, but I was never compensated for it. Not only was I never compensated for it, I was never told I had to purchase another goof proof plan within 30 days of that filed claim. So now I'm stuck with a stained up table and two broken chairs. And I haven't had them for a full year.

The quality of the furniture is poor, my son, my husband, and I were hurt just sitting on one of the chairs. They are very flimsy and break easily. I will never purchase another item from this company again.

I will take my business elsewhere not just for the poor quality of the furniture but the negligence and lack of communication between customer service and customers. And just to clarify to all you negative Nancy's we are not overweight I'm 5' and weigh 130 lbs with clothes in so my weight is not a factory the furniture is horribly made.