We have company coming this weekend. Bought a queen box spring and mattress.
We specifically told the salesman that a previous queen box spring wouldn't fit up the stairs. He said no problem, don't worry about it. You know the rest. Delievered this morning and it wouldn't fit up the stairs.
Will charge us an additional $100 to get a split box spring and delievery for another day. Their customer service rep could care less. Very frustrating. Now no bed ad we are $100 poorer.
If they had listened to us in the first place!
Word of mouth spreads. Grrrrrr
Product or Service Mentioned: Bobs Discount Furniture Bed.