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Pat C Rwz

How can I get my remote control?

Top question

My daughter in law bought a lift chair for me and had it delivered to my home. 6 months later the lift button on the remote broke the beginning of January.

2 weeks later a technician came to my home just to tell me I needed a new remote. It's now March 20 and still no remote. Every date they give for delivery my daughter in law would call and Bob's would have one excuse after another for the delay. Usually still out of stock.

She even tried on the last due date of March 18 to deliver a new chair. That was a no go. New chair not available. This is really annoying and very unacceptable.

I have a lift chair for a reason. Anything you can do to help would be appreciated.

I can see in reviews that Bob's has a very bad reputation when it comes to custom service. Thank you for your time.

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Larry Taylor
Home Improvement Expert

According to the Bob’s Furniture FAQ page, parts are available for many of their furniture sets. You should contact Bob’s Furniture Customer Service to determine if they have the part you need.

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titus d Qqk

how do i see about my check

what happend to my check

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Larry Taylor
Home Improvement Expert


To get the detailed information about your check and your order status, please contact the Bob's Discount Furniture customer care team by phone at (800) 569-1284 (toll-free number) or by email at bobcares@mybobs.com.
Support is provided
  • Monday - Saturday: 6:30AM - 8PM EST
  • Sunday: 10:30AM - 7PM EST

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Deborah C Kvs

Benefits

I work at BOBS DISCOUNT FURNITURE and want to know if I have health, dental, and vision insurance for 2023.

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Ramon P Gdz
Verified Reviewer

Does Bob discount have vendor insurance ?

I just moved in to a rental apartment and the management is asking for vendor insurance before any item is delivered to my unit

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Kathleen M Srj

Do you remove old couch/chair when new set is bought?

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Donoven Wjp

Horrible smell

What is this awful smell coming from my my bed set, couches and entertainment set. Called corporate they said never heard such a thing.

Called bobs they said call corporate. It’s awful.

We have the windows open air prufiers going ect. My son has severe asthma and I’m so beside myself.

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Kariah Ftz

Twin bed and box spring and matress

Hi my name is Tom would like to no if your company can donate or discount a twin bed and box spring and matress for a little boy who is six sleeping on the floor he asked santa for a bed so he can sleep in most kids ask for toys this boy wants a bed so if you guys can help in any way it would be greatly appreciated thank you

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Bill G Txf

Veterans Discount

Does Bob's offer a purchase discount for veterans?

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