Bobs sent someone out to repair the broken arms of the sofa bed. the real problem was the cushions on the sofa bed and love seat. I had to pay $80.00 for them to order new coils and the delivery time was set up for October this was told to me in August. I was told by customer service that once the coils were delivered someone would come out and repair the cushions I still don't understand why I had to pay anything when I should have been... Read more

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I lost my whole house in Sandy after I rebuilt 3 years ago I would have a house full of furniture from Bob's Discount Furniture in Farmingdale. 3 years later I am having problems with the furniture and the electric fireplace comma the sectional I bought when I recline the recliner it tore the leather on the leg of the sectional. The fireplace comes on randomly whether it be when was sleeping when we are out when we were on vacation so I cannot... Read more

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Ordered a bedroom set for my grandson and it was ***. Light didn't work, back headboard sliding piece broken, drawers under broken, nightstand broken. Took the nightstand back and set up a service call for the bed. Second nightstand came in and broke the next day. Called for a refund and only could get store credit and not a refund. Anything delivered NO refunds. BEWARE they don't care. Now I am stuck with a store credit and HAVE to buy... Read more

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never got my delivery.driver called at 1030am stated he be here in an hour. never came. i tracked my order say it was delivered today at 300pm when it truly was not. The driver went to wrong house at 210pm after several hours on the phone with your customer care department. for them not help me at all. they submitted a go back order at 245pm. at 3pm dispatch denied order. the driver called me at 450pm and told me he had a different address... Read more

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