Brooklyn, New York
Not resolved

I bought a sectional from bobs with goof proof.It started ripping off in 1 yr and the guardian company which is their insurance says they don't take care of superficial rips.

And then accidentally my maid ripped off while removing the two part of the sectional and caused a tear. I called and they said to send a picture, which I did. After 2 weeks they responded that the sectional has no hooks so how it's torn off. This sectional came with 2 hooks to attach the two parts of the sectional.

I sent them the photo of the hooks too! They did it believe me. Disgusting people. No customer satisfaction at all.

Will never recommend ever to buy from bobs.Horrible experience.

Review about: Bobs Sectional Sofa.

Review #666096 is a subjective opinion of a user.

Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

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