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Bobs Discount Furniture - Sofa came with Bed Bugs

Bought a new couch from Bobs furniture in June 2018 and it’s infested with bed bugs.
1.1
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1363128
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HIGHLY DISSATISFIED with this service. I purchased a sofa and love seat 1 year and months also purchased the warranty that basically covers the set for 5 years. My love seat broke suddenly also the reclining. I called the goof proof they said they will send a...
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Anonymous
Tracy Lombardo

Thank you for review on Bobs discount furn. Was going there this week for big purchase !!! You saved me , and I will look elsewhere as well !!!!!!!!

#1361158
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Angry Hi everyone! Here is some information for anyone that is considering buying furniture from BOB'S DISCOUNT FURNITURE DON'T!! I bought a matching sofa and love seat power recliners from them and my sofa recliner broke due to a defect that they cant fix. So they...
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1.5
I liked
  • Furniture that i bought
I didn't like
  • Having my time wasted
  • Customer service
  • Them penalizing me because i bought a matching set
#1360117
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Bobs Discount Furniture - Worse ever
Bobs Discount Furniture - Worse ever
I purchased a bedroom set most expensive in the store 3 months later my bed ended up on the floor contacted them they send a technician who reinforced it with screws, for the last two years I have gone back and forth with Bob’s and guardian each say oh we don’t cover...
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1.2
#1357648
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Labor Day weekend my husband and I were in the store and wanted to purchase an ottoman. We were both very disappointed and highly dissatisfied when both the salesman and manager would NOT honor the attached price tag on the ottoman. It was attached with one of those...
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#1356052
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Bobs Discount Furniture - A sofa

My grandma just got a sofa from Bobs it had bed bugs all over and in side the sofa she's 78 years old
1.0
Details
Customer service
#1355033
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I purchased a bed from BOBS Farmingdale NY in 2016. The Bed was held together fine for the FIRST couple yrs but I had to move and to move I had to disassemble the bed. Before I could even do this I sat on my bed only to have it fall from under me on July 28,2018. I had...
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1.4
#1354040
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Ordered a couch and sofa. NONE of the cushions fit. Called Bob, they said it would take 2 months before we got replacement cushions. Once those arrived, we had to schedule an appointment with some Bob flunkie who came to switch out the cushions. He showed up a month...
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#1353883
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Bobs Discount Furniture - Bob’s won’t take care of customers poor customer service

Purchased a love seat 1 year and a months won’t honor manufacture warranty .I had purchased the warranty and the warranty company says that because I don’t no how it happened they won’t cover it . When you sit on love seat it creaks like frame is broken.
#1352581
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Contact Bobs Discount Furniture

Mailing Address:
Bobs Discount Furniture, LLC
428 Tolland Tpke
Manchester, Connecticut 06042-1765
Phone:
(800) 569-1284
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bench falling apart for the second time in 6 months first time it took them over 2 months to make the repairs they had to replace the bench this time they want to replace the bench but they said I have to come pick it up and return the old bench..... they should come...
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I didn't like
  • Quality of product
  • Customer service and warranty
#1351536
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