Latest review first
The goof proof plan is a total scam sofa and love seat both have defects leather is worn away only after 2 years and will only give credit for the sofa and said love seat doesn’t meet the requirements, and the loveseat is worse than the sofa , poor customer service and...Read more
Bobs Discount Furniture - Bed bugs and goof proof
Im having the same problem and dont know where to start
The vinyl lower on my leather recliner love seat has become the laminated and an eyesore and has caused damage Leggings And hosiery . They are calling this normal wear and tear but in reality it is poor material, this piece of furniture is about a year and a half old...Read more
I didn't like
- Useless warranties
- You cannot talk to a representivie
- Poor workmanship
My fiancee (now wife) and I purchased a bedroom set through Bob's website in early August, shortly after purchasing our home, and also paid the $109 delivery and assembly fee. It took no less than 4 delivery attempts by Bob's in order to completely deliver the entire...Read more
I didn't like
- Customer service attitude
Bobs Discount Furniture - Horrible costume service
Purchased a partial leather sofa with loveseat..and goof proof extended warranty..10 month later.."leather"started to bubble..DENIED AFTER REVIEW BY EXPERT..CAUSE DETERMINED..REGULAR WARE AND TEARE...STAY AWAY FROM THIS STORE..
I brought a mattress from bobs furniture store in coop city Bronx ny on 9-17-2018and the mattress has a loud smell. I started complaining about headache and feeling sick. I wash the sheet often and my place is clean so I did realize that my headache and feeling sick...Read more
We purchased a set a couches in March of this year, which makes them less then 6mths. one of the couches armrest collapsed and the seating sunk in. A tec came out very unpleasant and stood in front of the couch for 1 min and told me that someone would be back to us in...Read more
4,268 on a bed and base. Delivered the wrong mattress. When I called the store they said the couldn’t help me because it was already in my house. I called their corporate office and was told I should have declined the bed which’s I didn’t know was wrong until I...Read more
Bobs Discount Furniture - Sofa came with Bed Bugs
Bought a new couch from Bobs furniture in June 2018 and it’s infested with bed bugs.
HIGHLY DISSATISFIED with this service. I purchased a sofa and love seat 1 year and months also purchased the warranty that basically covers the set for 5 years. My love seat broke suddenly also the reclining. I called the goof proof they said they will send a...Read more
I didn't like
- Customer service and warranty
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