Brought a Chadwick loft bed in expresso. Grand total 1,000 with goof protection and delivery. Got furniture headboards where broken in half . So now 2nt delivery headboards are fine but the delivery people didn’t even bother to open the rest of the boxes. Took off and...Read more
Bobs Discount Furniture - Bad beds and frames not assembled correct
i purchased 2 mattress and frames and box springs from bobs within 4 months of delivery mattress start pilling and mattress start to collspase. bobs goof proof is goofy and service tech are trained to lie.
To start my experience with Bob’s what is with customer service and the brand and not people at the store in Seabrook New Hampshire. It started off with my kids bunk bed and the top rails not being attached. Seriously! My kids were able to pull up the top rails and say...Read more
Seabrook, New Hampshire
Bobs Discount Furniture - They are LYERS and their products and cust service are ganst
What a nightmere, 6 months my sofa is broke, broke 3 weeks after purchase, hours on phone to lying cust service, canceling delieverys, on hold for hours, false goof proof warrenty, HOW THE *** does bbb not shut them down, i cant even type any more, ive put my storybon many sites, they go out of their way to avoid you, im gonna shut these *** down one way or another
I'm very happy with how Bob's handled the issue I was having...quick and efficient...and very understanding. I cannot say enough about the awesome sales associate we worked with in the Riverhead showroom...for excellent service I strongly suggest you speak to...Read more
Do not buy here!!! I bought a sofa in August and I have fabric issue in February! The store does not recognize the defect of the manufacturer and as a results, a sofa for $ 700, that’s only 6 months old, with a shipping cost of another $ 300 goes to the trash! For...Read more
Bought a living room set in february was to be delivered on feb 7 they came but was wrong furniture called customer service they did nothing we have nurses in and out daily for an ill son explained we needed this immediately needless to say we were without furniture...Read more
Bobs Discount Furniture - Worst experience ever
I recommend everyone to spend a little more money and buy from anyone but Bob’s Discount Furniture. Don’t make the mistake of your life. The customer service is rated below 0, and their service is the worst.
BUYER BEWARE!!!!!! I have been a Bobs customer for over six years. Multiple products bought and I never complained. Recently my couch's wooden arm broken. The kids accidentally broken it by being kids. They are six and eight weigh less than sixty pounds. I call Bob's...Read more
I made the mistake of buying a power recliner from Bob's with their 5 year "goof proof" warranty. I was told that if I had any issues with the chair, they'd be taken care of. I asked about the cushions, the motor/mechanism wear, structure, etc... I was told I'd have no...Read more
I didn't like
- Quality of furniture
- Shady business practice
- Useless warranties
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