Latest review first
Hi there, I am having so many issues with Bob's and this BS Goof Proof warranty. I had purchased $6000 worth of furniture back in 2014 and have had many issues with my furniture since then. I even contacted Guardian insurance to put my expensive addition of Goof Proof...Read more
Bobs Discount Furniture in Totowa, New Jersey - Still trying to have them responded to us about our couch which is under warranty. It's not even four years old and the leather is peeling off the couch!
Our reclining couch which is under warranty the leather is peeling off all over. Its not four years old yet. Called the bobs goof proof protection plan which we pais extra for three times! They took my gmail address and told me that they would contact me which they never did! I want the couch replaced! It looks terrible
I normally have had good experiences working with Bob's Discount Furniture and have even referred many family members to them. I purchased a power reclining love seat Dec 7 2018 as well as their "Goof Proof" protection plan. I noticed yesterday that there are small...Read more
Bobs Discount Furniture - Stay Away Furniture as JUNK JUNK JUNK
After 1 year the stuff is falling apart and will not honor there Goof Proof Plan that is the biggest crock of S!!!!!T going we were told if anything happens it would be covered the Tech came to the house and took pictures then call the service center before I could say hello the Tech was out the door and gone then the lady on the phone said that nothing was covered so now I'm stuck with a bunch of junk furniture THANK'S BOB I bet you didn't buy your furniture from BOB'S Discount furiture
Bobs Discount Furniture in Cockeysville, Maryland - Goof proof is a crick
My cup holder on my theater sofa cracked and has a chip out of it. When we purchased the warranty we were told e.verything would be covered for 5 years. When I called to see about a replacement I was told it is plastic and is not covered. The thing about thus is the controls are also in this cup holder. I will never purchase from them again. I am going to file a complaint with false claims to get you to buy goof proof protection. The lady I spoke with said plastic was not covered and she cited rollers and cabinet hinges and I told her this was neither one. She then told me that she would email me a copy of the policy which I have never received
Bobs Discount Furniture in Joliet, Illinois - Junk furniture. And worse warranty
Straight junk furniture and there goof proof warranty is a complete scam/ lie!!! Never buy this garbage again!!!!
Bobs Discount Furniture - Goof Proof policy is worthless
I have a sectional sofa. When the arm on the chase part cracked (I leaned on it while cleaning) they refused to cover it saying it was not an accident because I was moving it to vacuum behind it. Don't waste your money on these worthless policies.
approximately two months ago bought furniture set from Bob's in Deptford they delivered it was damaged on the truck or on delivery from the Warehouse. Nobody-knows. At this time now it's two months later they say that the items discontinued after sending out a part to...Read more
not even two years ago i bought a sofa with recliner from there flushing,ny location with there so called goof protection, after 14 month that three seater sofa start srinking and the middle section is got collapsed, i complained to the company, told them about the...Read more
I didn't like
- I did not like there service
Bobs Discount Furniture - You really don't want to know
I have been trying to get another bed mattress this one is hard as a rock even though I rock might be softer and they're telling me I have to go to New Hampshire to get it that's *** for one I'm in Boston I don't drive right now and I'm recovering from knee surgery so that's total *** but that's the best you can do you haven't done your best
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