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So we bought a leather sofa from Bob's and of course we bought the goof proof warranty since they pushed it so hard. 4 years of minimal use later, and we suddenly notice that the "leather" on the sofa is flaking away. And I don't mean the usual weathering that...
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72 comments
Anonymous
#1774326

I had a red couch that did the same thing now after 4 years and I am seeing how many people this has happened to DO NOT BUT LEATHER FORM BOBS!!!!!!!!!!!!!!!!!!!!

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Review
#254128 Review #254128 is a subjective opinion of poster.
Product
Bobs Discount Furniture Cushion
1.2
Details
Bobs Discount Furniture - Never Buy from this Company!!
Bobs Discount Furniture - Never Buy from this Company!!
We purchased a bedroom set in mid Sept. to be delivered 1st week of October, Delayed due to a back-order? rescheduled for the end of October (Halloween Day) our 5 piece set arrived and 2 of the pieces were broken, Mirror was shattered and our 5 drawer chest side panel...
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Review
#1702431 Review #1702431 is a subjective opinion of poster.
Product
Bobs Discount Furniture Furniture Set
Cons
  • Everything was a joke
Reason of review
Damaged or defective
Loss
$1
Preferred solution
Let the company propose a solution

Bobs Discount Furniture - Deceptive warranty

1.0
Details
Do not buy Bobs furniture they do not stand by their warranty
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Review
#1690782 Review #1690782 is a subjective opinion of poster.
Product
Bobs Discount Furniture Sofa
Cons
  • Bobs total failure to react to my issue
  • Being misled
Reason of review
Warranty issue
Loss
$400
Preferred solution
Deliver product or service ordered

Bobs Discount Furniture in Brooklyn, New York - 2019 bobs bedbugs

1.0
Details
Bobs Discount Furniture - 2019 bobs bedbugs
Bobs Discount Furniture - 2019 bobs bedbugs
My mother bought a sofa and a bed frame from them months later we have bed bugs and it is a lot. They start off small and then they start feeding on you and mutiplying. I told my mom she needs to sue to get her money back. It’s *** on earth these bugs are a terror for all your belongings we had to throw out the sofa and she had just bought it. Bobs is so messed up for this!!! And it isn’t fair at all what is going on...it’s disgusting. I’m so mad you don’t even understand and I’m still trying to get rid of them!
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Review
#1688786 Review #1688786 is a subjective opinion of poster.
Product
Bobs Discount Furniture Furniture Set
Pros
  • Movers

Bobs Discount Furniture in Orland, Illinois - Poor quality

Bobs Discount Furniture - Poor quality
Bobs Discount Furniture - Poor quality
Bobs Discount Furniture - Poor quality
Bobs Discount Furniture - Poor quality
Bobs Discount Furniture - Poor quality
King bed was too big for standard king mattress. Bob did not considered the issue a defect. Gave me 20% off and washed it hands. I had to fix the problem on my own.
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Review
#1686410 Review #1686410 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Damaged or defective
Loss
$475
Preferred solution
Take back the bed
1.8
Details
I had just a horrible experience I bought a mattress, box spring, and the frame it is not the one I checked out in the store within 3 days I called them told them i was waking hurting more with this 1500 bed then i did my old bed said it was hard as a rock it doesnt...
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Review
#1686401 Review #1686401 is a subjective opinion of poster.
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

Bobs Discount Furniture - Pro n cons

3.5
Details
Bobs Discount Furniture - Pro n cons
Bought 3 set entertainment sofa caused me lil over 4,000$, supervisor there in city of torence in Calif, didn't help me our for the 3 set, and the love seat didn't come with power cord, took lil over 3 months to received, i did ended up get 80.00 off of my next purchase, which i already used, i do love my sofas, all paid for too
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Review
#1686071 Review #1686071 is a subjective opinion of poster.
Pros
  • Great material
Cons
  • Bad salesmen

Bobs Discount Furniture in Pittston, Pennsylvania - Rip Off

Bobs Discount Furniture - Rip Off
Bobs Discount Furniture - Rip Off
Bobs Discount Furniture - Rip Off
Bobs Discount Furniture - Rip Off
I bought a red leather sofa & didn't take the warranty (I take out a warranty for a car not a sofa) so they charged me a 75% usage fee or rental for the time I had it even though I paid for it.Their offer of $264.00 for replacement sucks..add onto that a delivery fee & tax it leaves me with a $115.00 out of pocket expense..as a senior who lives on a tight budget..they should be ashamed of themselves..rip off artists..do the math..the refund is $184.00..I can't even buy a futon for that..
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Review
#1685957 Review #1685957 is a subjective opinion of poster.

Bobs Discount Furniture in Naugatuck, Connecticut - Junk furniture

1.0
Details
With in 2 years couch broke leather is all peeling bought goof proof plan and was told it was all normal wear and tear and not covered
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Review
#1685935 Review #1685935 is a subjective opinion of poster.

Bobs Discount Furniture - Awful quality. Not worth a penny

1.0
Details
Awful. Junk. Rip off garbage
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Review
#1685253 Review #1685253 is a subjective opinion of poster.
Pros
  • Promise and no comply
Reason of review
Bad quality
Loss
$500
Preferred solution
Full refund
Tags
  • Mold Bob s Discount Furniture

Contact Bobs Discount Furniture Customer Service

Mailing Address:
Bobs Discount Furniture, LLC
428 Tolland Tpke
Manchester, Connecticut 06042-1765
Phone:
(800) 569-1284
All Bobs Discount Furniture Contacts

Bobs Discount Furniture Products and Services Reviews

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Bobs Discount Furniture in Brooklyn, New York - Rip off

1.0
Details
Their goof proof plan is a scam. Plus their furniture is poor quality and breaks within a short period of time. I’m starting a class action lawsuit and I have a lot of customers already on board. Please add me on Facebook my name is Ashley Marie Saunders and I have a class action lawsuit picture as my profile picture. Let’s get this done and get our money back people.
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Review
#1685208 Review #1685208 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Warranty issue
Loss
$2000
Preferred solution
Full refund