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So we bought a leather sofa from Bob's and of course we bought the goof proof warranty since they pushed it so hard. 4 years of minimal use later, and we suddenly notice that the "leather" on the sofa is flaking away. And I don't mean the usual weathering that...
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74 comments
Anonymous
#1797652

I’m having the same problem with the cushions peeling and cracking and the set is only about 3 years old

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Review
#254128 Review #254128 is a subjective opinion of poster.
Product
Bobs Discount Furniture Cushion
1.0
Details
Rented a truck and drove to the warehouse in Taftville, CT and picked up my own furniture (sectional sofa and two accent chairs). All furniture was wrapped in heavy plastic and cardboard. When my son and myself (I'm a 60 yr old woman) unloaded the furniture at my home...
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Review
#1762225 Review #1762225 is a subjective opinion of poster.
Service
Bobs Discount Furniture Customer Care
Cons
  • Cust care offer bad customer service and solutions
  • Customer care supervisor ahitty
Reason of review
Poor customer service
Preferred solution
Apologize, cuz they never uttered those words when they messed up. Hand deliver the missing legs to my furniture ASAP.

Do not get Bob’s goof proof plus plan. It’s a total scam. | Bobs Discount Furniture review from Ramsey, New Jersey

Do not get Bob’s goof proof plus plan. It’s a total scam. - Bobs Discount Furniture review
Do not get Bob’s goof proof plus plan. It’s a total scam. - Bobs Discount Furniture review
Do not get Bob’s goof proof plus plan. It’s a total scam. - Bobs Discount Furniture review
Do not get Bob’s goof proof plus plan. It’s a total scam. - Bobs Discount Furniture review
Do not get Bob’s goof proof plus plan. It’s a total scam. - Bobs Discount Furniture review
Ive purchased good proof plus for four of my bar chairs. At the time of purchase they said that plan covers peel and also loss of firmness. But when I filed a claim, they said it is not covered. I really felt cheated!
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Review
#1759328 Review #1759328 is a subjective opinion of poster.
Product
Bobs Discount Furniture Chair

No recommendation | Bobs Discount Furniture review from The Bronx, New York

1.0
Details
after reading the terrible reviews I and my husband decided not to deal with Bobs furniture. Thank you for the reviews there was nothing good about Bobs furniture turned us off money is hard to come bye for anyone to waste.
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1 comment
Anonymous
#1806078

I hear you. I had bought an adjustable bed.

Eight months later I had to change the batteries in the remote. It stopped working.

They said it would cost $80 to fix it. How about, spend less money on advertisements and more money on satisfying your customers.

Review
#1758844 Review #1758844 is a subjective opinion of poster.
Reason of review
Bad quality

Warning the goof proof is a scam !!!!!!! | Bobs Discount Furniture review from Vernon, Illinois

1.0
Details
Called about a problem with our couch and chair and was denied they said it was not in there policy what a joke !!
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Review
#1758659 Review #1758659 is a subjective opinion of poster.
Cons
  • Sell you a bad warranty
Reason of review
Warranty issue
Loss
$200
Preferred solution
Price reduction

Manager in South Attleboro is Horrible!!! | Bobs Discount Furniture review

Manager will not help you!
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Review
#1756396 Review #1756396 is a subjective opinion of poster.
Service
Bobs Discount Furniture Manager
Reason of review
Warranty issue

Do not get this was double charge. | Bobs Discount Furniture review from Monroeville, Pennsylvania

Had two items and was charged two deliveries price. Was told I had to purchase the goof proof or I could not get financing so I paid for this and still cannot get furniture fixed
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Review
#1752043 Review #1752043 is a subjective opinion of poster.
Service
Bobs Discount Furniture Customer Care
Pros
  • Good prices
Cons
  • Being ripped off
  • Denial of replacement matress
  • I did not like there service
Reason of review
Problem with delivery
Loss
$100
Preferred solution
Let the company propose a solution
Tags
  • bobs furniture sucks

Please don't buy!!÷ | Bobs Discount Furniture review from Long Beach-Lakewood, California

1.0
Details
Customer service will not help you .. Managers will just keep apologizing but will not solve any issues.. And the goofe/ Guardian protection they sale is NO GOOD.. WILL DENY YOUR CLAIM.
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Review
#1737760 Review #1737760 is a subjective opinion of poster.
Service
Bobs Discount Furniture Customer Care
Pros
  • Stay away
Cons
  • Quality
  • Rude customer service
  • Management
Reason of review
Return, Exchange or Cancellation Policy
Loss
$1657
Preferred solution
Full refund
Tags
  • Numerous calls

I don’t have a review or complaint. I have a compliment. | Bobs Discount Furniture review from District 8, Maryland

5.0
Details
Greetings I recently purchased the Mystic Bay bedroom set from your Hunt Valley store. I’ve been in your store several time but I’ve never taken advantage of the candy/ice cream section. This particular time I sampled the jellybeans and a couple pieces of hard candy. Let me tell you, I have never tasted jellybeans so good!!! I have always been a Brach jellybean person. Well, your jellybeans have had me in cloud nine and telling everyone. Lol. I have been craving your jellybeans ever since. Please tell me where, if possible I can purchase your brand of jellybeans? Veronica Lane 410-963-5134 Be Blessed Ms. V~
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1 comment
Anonymous
#1806083

Glad you enjoyed your jeiiybeans. Seriously?

Review
#1726417 Review #1726417 is a subjective opinion of poster.

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Stay away from this computer | Bobs Discount Furniture review from Hempstead, New York

1.0
Details
August of 2017 I bought over $8,000 worth of furniture from Bobs Discount furniture in Freeport Long Island NY. I also bought the 5 year goof-proof warranty to cover the entire purchase. in 2019 a rail on one of the bed broke, I call the warranty company and I was told the warranty is expired not sure how because it’s a five year coverage. I went in the store 4 times to resolve this issue and was told someone will contact me. Almost a month already and still waiting.
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Review
#1717394 Review #1717394 is a subjective opinion of poster.
Product
Bobs Discount Furniture Warranty
Pros
  • Price
Cons
  • Warranty suck
Reason of review
Bad quality
Tags
  • broken

Contact Bobs Discount Furniture Customer Service

Website:
Mailing Address:
428 Tolland Tpke
Manchester, Connecticut 06042-1765
Phone:
(800) 569-1284
All Bobs Discount Furniture Contacts

Bobs Discount Furniture Products and Services Reviews

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Latest Question

Bobs Discount Furniture Questions
1.0
Details
You want cheep that’s what they sell!! Ghetto!! new London bobs old niantic ct - Bobs Discount Furniture review
Where do I start? One month I waited for the scarlet dinning room set then to not even be called they switched my delivery date to 11-29-17 Iv called this store millions of times due to no one calling me back Iv called mangers sales associate and nothing I drove...
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Review
#1717105 Review #1717105 is a subjective opinion of poster.
Service
Bobs Discount Furniture Delivery Service
Cons
  • Customer service not caring
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution