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So we bought a leather sofa from Bob's and of course we bought the goof proof warranty since they pushed it so hard. 4 years of minimal use later, and we suddenly notice that the "leather" on the sofa is flaking away. And I don't mean the usual weathering that...
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Company wrote 0 private or public responses to the review from Aug 08, 2011.
Anonymous
Sheila

Had the same experience with my bedroom furniture and I was totally disgusted. I was transferred to a manger who told me that if I was unhappy with the furniture I should perh...

Anonymous
N Morris

i bought furniture from the just a year old and it is doing the same thing SO disappointed in Bob's. As a single mom i spent a lot on this and it sucks! was going to go back t...

#254128
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I have been a Bob's customer for several years and have spent nearly $10,000 furnishing my homes. I have almost always purchased the goof proof plan for peace of mind. One time I had to call them up and file a claim on a dresser I bought because it got scratched,...
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Company wrote 0 private or public responses to the review from Sep 08, 2011.
Anonymous
John2466

Unfortunately, I can also now be added to the LOOOOOONG list of victims of BOB'S. THIS BUSINESS SHOULD BE SHUT DOWN BY THE GOVERNMENT FOR DECEITFUL PRACTICES. The salespeople ...

Anonymous
Oneavenged

I called them to have a USB port replaced in a love seat I had for 2 months they said they will send the part to me in less than a week. and once I get it call back to schedul...

My BobOPedic is great to sleep on, in fact it is the most comfortable bed I've ever had...However.....it is now almost 5 years old and the corners are starting to become rounded....not a big deal except that the fitted sheet pulls off EVERY SINGLE NIGHT. One of us ends...
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Company wrote 0 public responses to the review from Sep 26, 2014.
Anonymous
Anonymous

Nope & I'm sorry to say I was looking to YOU for answers. We bought TWO memory foam mattresses from Bob's & are sick & tired of sleeping on the mattress covers because THERE I...

Anonymous
Anonymous

The Mattress has a 20 year NON-prorated warranty. Have you called their customer service dept?

3.6
New Hartford, Connecticut
#538915
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Featured
Bobs Discount Furniture - ADD ME TO THE LAWSUIT PLZ...Delivered damaged furniture 4x
Bobs Discount Furniture - ADD ME TO THE LAWSUIT PLZ...Delivered damaged furniture 4x
Bobs Discount Furniture - ADD ME TO THE LAWSUIT PLZ...Delivered damaged furniture 4x
Bobs Discount Furniture - ADD ME TO THE LAWSUIT PLZ...Delivered damaged furniture 4x
(240) 812-8286- CALL ME!!! Columbia, MD In 2016 I purchased two reclining sofas. Upon delivery one sofa was in working condition and the other one was defective causing them to have to make three separate deliveries to eventually deliver the second sofa in working...
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Company wrote 0 private or public responses to the review from Aug 14.
1.0
#1329665
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Bobs Discount Furniture - Poor material vinyl deamination, Leather upper vinyl lower
Bobs Discount Furniture - Poor material vinyl deamination, Leather upper vinyl lower
Bobs Discount Furniture - Poor material vinyl deamination, Leather upper vinyl lower
The vinyl lower on my leather recliner love seat has become the laminated and an eyesore and has caused damage Leggings And hosiery . They are calling this normal wear and tear but in reality it is poor material, this piece of furniture is about a year and a half old...
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Company wrote 0 private or public responses to the review from Oct 18.
Anonymous
Ana

Bad quality furniture. Their “top of the line”. Is falling apart already with minimal use. The vinyl attached to the leather is falling apart. Save your money and go to a diff...

1.4
I didn't like
  • You cannot talk to a representivie
  • Useless warranties
  • Poor workmanship
#1384692
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Bobs Discount Furniture - Sofa defect in material.

Bobs Discount Furniture - Sofa defect in material.
Bobs Discount Furniture - Sofa defect in material.
Bobs Discount Furniture - Sofa defect in material.
Bobs Discount Furniture - Sofa defect in material.
Having a problem with replacement cushions. Have five cushions in my home all on except a bowl manufacturer defects. Reached out to Bob’s about 12 times still waiting for answers. Have a good proof but does not seem to help. I will never purchase another product from Bob’s again
Company wrote 0 private or public responses to the review from Nov 19.
#1403581
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Resolved
Bobs Discount Furniture - MOLD  underneath Bob O Pedic
Bobs Discount Furniture - MOLD  underneath Bob O Pedic
Bobs Discount Furniture - MOLD  underneath Bob O Pedic
Bobs Discount Furniture - MOLD  underneath Bob O Pedic
Bobs Discount Furniture - MOLD  underneath Bob O Pedic
Bobs Discount Furniture - MOLD  underneath Bob O Pedic
My 15 year warranty with Bob's Furniture will not cover MOLD, Black mold growing deep inside and in a huge area of the bottom of mattress under the rubber zipper off mattress encasement. I was cleaning bedding and moving the mattress upward to lean against wall. There...
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Company wrote 0 private or public responses to the review from Aug 23, 2017.
Anonymous
Pam

We have the same issue with our mattress that is 9 months old. Bobs will do nothing!

Anonymous
Annonymous

Can I ask whatever happened with this? Just found mold on the bottom side of my 4 year old mattress when trying to flip it... even in my “good proof” protector it was soaked a...

3.5
I liked
  • Salesperson
I didn't like
  • Defective materials that cause mold to grow in memory foam
  • Denial of replacement matress
#1091386
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Bobs Discount Furniture - Bad business!
approximately two months ago bought furniture set from Bob's in Deptford they delivered it was damaged on the truck or on delivery from the Warehouse. Nobody-knows. At this time now it's two months later they say that the items discontinued after sending out a part to...
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Company wrote 0 private or public responses to the review from 1 day ago.
1.8
#1424348
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Bobs Discount Furniture - The place is a scam

Bobs Discount Furniture - The place is a scam
Bobs Discount Furniture - The place is a scam
I bought a bedroom set 2 yeara ago and bought the 5 yr extended warranty and they will not fix the bed which fell apart and is a piece of junk. They told me they will not honor the warranty that we broke the bed.
Company wrote 0 private or public responses to the review from Nov 19.
#1403801
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Contact Bobs Discount Furniture

Mailing Address:
Bobs Discount Furniture, LLC
428 Tolland Tpke
Manchester, Connecticut 06042-1765
Phone:
(800) 569-1284
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Bobs Discount Furniture Products and Services

Bobs Discount Furniture - Worse ever
Bobs Discount Furniture - Worse ever
I purchased a bedroom set most expensive in the store 3 months later my bed ended up on the floor contacted them they send a technician who reinforced it with screws, for the last two years I have gone back and forth with Bob’s and guardian each say oh we don’t cover...
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Company wrote 0 private or public responses to the review from Sep 17.
1.2
#1357648
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