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So we bought a leather sofa from Bob's and of course we bought the goof proof warranty since they pushed it so hard. 4 years of minimal use later, and we suddenly notice that the "leather" on the sofa is flaking away. And I don't mean the usual weathering that...
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Anonymous
N Morris

i bought furniture from the just a year old and it is doing the same thing SO disappointed in Bob's. As a single mom i spent a lot on this and it sucks! was going to go back t...

Anonymous
Christina

I bought a black leather sectional in 05 and now 3 years later it’s flaming and peeling, called Bob’s about the goof proof and emailed them pictures upon their request and the...

#254128
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I have been a Bob's customer for several years and have spent nearly $10,000 furnishing my homes. I have almost always purchased the goof proof plan for peace of mind. One time I had to call them up and file a claim on a dresser I bought because it got scratched,...
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Anonymous
John2466

Unfortunately, I can also now be added to the LOOOOOONG list of victims of BOB'S. THIS BUSINESS SHOULD BE SHUT DOWN BY THE GOVERNMENT FOR DECEITFUL PRACTICES. The salespeople ...

Anonymous
Oneavenged

I called them to have a USB port replaced in a love seat I had for 2 months they said they will send the part to me in less than a week. and once I get it call back to schedul...

My BobOPedic is great to sleep on, in fact it is the most comfortable bed I've ever had...However.....it is now almost 5 years old and the corners are starting to become rounded....not a big deal except that the fitted sheet pulls off EVERY SINGLE NIGHT. One of us ends...
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Anonymous
Anonymous

Nope & I'm sorry to say I was looking to YOU for answers. We bought TWO memory foam mattresses from Bob's & are sick & tired of sleeping on the mattress covers because THERE I...

Anonymous
Anonymous

The Mattress has a 20 year NON-prorated warranty. Have you called their customer service dept?

3.6
New Hartford, Connecticut
#538915
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Bobs Discount Furniture - ADD ME TO THE LAWSUIT PLZ...Delivered damaged furniture 4x
Bobs Discount Furniture - ADD ME TO THE LAWSUIT PLZ...Delivered damaged furniture 4x
Bobs Discount Furniture - ADD ME TO THE LAWSUIT PLZ...Delivered damaged furniture 4x
Bobs Discount Furniture - ADD ME TO THE LAWSUIT PLZ...Delivered damaged furniture 4x
(240) 812-8286- CALL ME!!! Columbia, MD In 2016 I purchased two reclining sofas. Upon delivery one sofa was in working condition and the other one was defective causing them to have to make three separate deliveries to eventually deliver the second sofa in working...
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1.0
#1329665
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Bobs Discount Furniture - Poor material vinyl deamination, Leather upper vinyl lower
Bobs Discount Furniture - Poor material vinyl deamination, Leather upper vinyl lower
Bobs Discount Furniture - Poor material vinyl deamination, Leather upper vinyl lower
The vinyl lower on my leather recliner love seat has become the laminated and an eyesore and has caused damage Leggings And hosiery . They are calling this normal wear and tear but in reality it is poor material, this piece of furniture is about a year and a half old...
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Anonymous
Ana

Bad quality furniture. Their “top of the line”. Is falling apart already with minimal use. The vinyl attached to the leather is falling apart. Save your money and go to a diff...

1.4
I didn't like
  • Poor workmanship
  • Useless warranties
  • You cannot talk to a representivie
#1384692
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Bobs Discount Furniture - MOLD  underneath Bob O Pedic
Bobs Discount Furniture - MOLD  underneath Bob O Pedic
Bobs Discount Furniture - MOLD  underneath Bob O Pedic
Bobs Discount Furniture - MOLD  underneath Bob O Pedic
Bobs Discount Furniture - MOLD  underneath Bob O Pedic
Bobs Discount Furniture - MOLD  underneath Bob O Pedic
My 15 year warranty with Bob's Furniture will not cover MOLD, Black mold growing deep inside and in a huge area of the bottom of mattress under the rubber zipper off mattress encasement. I was cleaning bedding and moving the mattress upward to lean against wall. There...
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Anonymous
Annonymous

Can I ask whatever happened with this? Just found mold on the bottom side of my 4 year old mattress when trying to flip it... even in my “good proof” protector it was soaked a...

3.5
I liked
  • Salesperson
I didn't like
  • Defective materials that cause mold to grow in memory foam
  • Denial of replacement matress
#1091386
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Bobs Discount Furniture - Worse ever
Bobs Discount Furniture - Worse ever
I purchased a bedroom set most expensive in the store 3 months later my bed ended up on the floor contacted them they send a technician who reinforced it with screws, for the last two years I have gone back and forth with Bob’s and guardian each say oh we don’t cover...
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1.2
#1357648
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I purchased the movie theater living room set almost 4 years ago. Within 2.5 years, it started to peel terribly. The ottoman, the recliners and the middle section. Not to mention, one of my recliners stopped working a year in when barely used. Keep in mind, it is only...
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Anonymous
Disappointed customer

I had the same problem. I had to throw the recliner away. A waste of money.

Anonymous
lizziec

I too purchased "bonded leather" as the commercial stated real leather everywhere you sit. Not even close to telling the truth. it appears to be some sort of plasticky or viny...

3.1
I liked
  • Customer service the first time i purchased my living room set
  • Layout of the store
  • Friendly staff
I didn't like
  • Fact that furniture started peeling way too soon
#1311642
Reply to reviews
My fiancee (now wife) and I purchased a bedroom set through Bob's website in early August, shortly after purchasing our home, and also paid the $109 delivery and assembly fee. It took no less than 4 delivery attempts by Bob's in order to completely deliver the entire...
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1.0
I didn't like
  • Customer service attitude
#1382640
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I am dealing with a situation with them now and waiting to see how it is resolved. I am very interested in knowing what the outcome of your lawsuit was or if it is still going on. They false advertised a bed I purchased online as a platform bed. When the bed was...
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Anonymous
Italian Furniture

For our living room design, we can get a sofa which matches with other furniture. It doesn’t necessarily follow that how the other furniture arranged; a sofa can place anywher...

#1326095
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