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1.0
Details
Rented a truck and drove to the warehouse in Taftville, CT and picked up my own furniture (sectional sofa and two accent chairs). All furniture was wrapped in heavy plastic and cardboard. When my son and myself (I'm a 60 yr old woman) unloaded the furniture at my home...
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Review
#1762225 Review #1762225 is a subjective opinion of poster.
Service
Bobs Discount Furniture Customer Care
Cons
  • Cust care offer bad customer service and solutions
  • Customer care supervisor ahitty
Reason of review
Poor customer service
Preferred solution
Apologize, cuz they never uttered those words when they messed up. Hand deliver the missing legs to my furniture ASAP.

No recommendation | Bobs Discount Furniture review from The Bronx, New York

1.0
Details
after reading the terrible reviews I and my husband decided not to deal with Bobs furniture. Thank you for the reviews there was nothing good about Bobs furniture turned us off money is hard to come bye for anyone to waste.
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1 comment
Anonymous
#1806078

I hear you. I had bought an adjustable bed.

Eight months later I had to change the batteries in the remote. It stopped working.

They said it would cost $80 to fix it. How about, spend less money on advertisements and more money on satisfying your customers.

Review
#1758844 Review #1758844 is a subjective opinion of poster.
Reason of review
Bad quality

Warning the goof proof is a scam !!!!!!! | Bobs Discount Furniture review from Vernon, Illinois

1.0
Details
Called about a problem with our couch and chair and was denied they said it was not in there policy what a joke !!
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Review
#1758659 Review #1758659 is a subjective opinion of poster.
Cons
  • Sell you a bad warranty
Reason of review
Warranty issue
Loss
$200
Preferred solution
Price reduction

Please don't buy!!÷ | Bobs Discount Furniture review from Long Beach-Lakewood, California

1.0
Details
Customer service will not help you .. Managers will just keep apologizing but will not solve any issues.. And the goofe/ Guardian protection they sale is NO GOOD.. WILL DENY YOUR CLAIM.
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Review
#1737760 Review #1737760 is a subjective opinion of poster.
Service
Bobs Discount Furniture Customer Care
Pros
  • Stay away
Cons
  • Customer service attitude
  • Rude customer service
  • Management
Reason of review
Return, Exchange or Cancellation Policy
Loss
$1657
Preferred solution
Full refund
Tags
  • Numerous calls

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Stay away from this computer | Bobs Discount Furniture review from Hempstead, New York

1.0
Details
August of 2017 I bought over $8,000 worth of furniture from Bobs Discount furniture in Freeport Long Island NY. I also bought the 5 year goof-proof warranty to cover the entire purchase. in 2019 a rail on one of the bed broke, I call the warranty company and I was told the warranty is expired not sure how because it’s a five year coverage. I went in the store 4 times to resolve this issue and was told someone will contact me. Almost a month already and still waiting.
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Review
#1717394 Review #1717394 is a subjective opinion of poster.
Product
Bobs Discount Furniture Warranty
Pros
  • Price
Cons
  • Warranty suck
Reason of review
Bad quality
Tags
  • broken
1.0
Details
You want cheep that’s what they sell!! Ghetto!! new London bobs old niantic ct - Bobs Discount Furniture review
Where do I start? One month I waited for the scarlet dinning room set then to not even be called they switched my delivery date to 11-29-17 Iv called this store millions of times due to no one calling me back Iv called mangers sales associate and nothing I drove...
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Review
#1717105 Review #1717105 is a subjective opinion of poster.
Service
Bobs Discount Furniture Delivery Service
Cons
  • Customer service not caring
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Dont see Peter as your salesman | Bobs Discount Furniture review from Doylestown, Pennsylvania

1.0
Details
Wrong irems sent , Peter worst saleman ever not even an apology just to much im absolutely done with Bobs
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Review
#1716748 Review #1716748 is a subjective opinion of poster.
Product
Bobs Discount Furniture Furniture Set

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DO NOT SHOP THERE, YOU WILL BE SORRY! | Bobs Discount Furniture review from Ross, Indiana

1.0
Details
DO NOT SHOP THERE, YOU WILL BE SORRY! - Bobs Discount Furniture review
DO NOT SHOP THERE, YOU WILL BE SORRY! - Bobs Discount Furniture review
DO NOT SHOP THERE, YOU WILL BE SORRY! - Bobs Discount Furniture review
I purchased a $200 carpet. They said it will be in the store in a week or so. I said ok. Then they said I could have the one on the wall. But when I got it home one end of it was damaged. I tried to reach the sales person but was unavailable. Then I called customer service and they said send pictures of it. They looked at it and said "We are very sorry to hear of the concerns with your furniture. Unfortunately, the concern you are reporting is not consistent with a factory defect covered under your manufacturing warranty due to there being no damages" .
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Review
#1711897 Review #1711897 is a subjective opinion of poster.
Pros
  • I really like the furniture
  • Sale and showroom people were great
Cons
  • Sold me a damaged area rug and knew it
  • I was left with a could not care less customer service
Reason of review
Damaged or defective
Loss
$199
Preferred solution
Full refund
Tags
  • Damaged Area Rug
  • Damage Carpet
  • Bob s Damaged Discount Furniture

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Go somewhere else | Bobs Discount Furniture review

1.0
Details
Go somewhere else - Bobs Discount Furniture review
Purchased a leather sofa recliner January of 2017. Within a couple months color started flaking off leather. Luckily the manufacturer warranty covered the issue+. Now 2019 same issue with discoloration. No more manufacturer warranty so I thought my addition warranty (Goof Proof) would cover. It did not. There is no reason a leather sofa that is only two years old and barely used should have this problem. Definitely poor quality furniture and poor customer service/warranty. I do not recommend buying anything from Bob's Discount Furniture.
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Review
#1708451 Review #1708451 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$1000
Preferred solution
Sofa Repaired

Contact Bobs Discount Furniture Customer Service

Website:
Mailing Address:
428 Tolland Tpke
Manchester, Connecticut 06042-1765
Phone:
(800) 569-1284
All Bobs Discount Furniture Contacts

Bobs Discount Furniture Products and Services Reviews

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Latest Question

Bobs Discount Furniture Questions
1.2
Details
Never Buy from this Company!! - Bobs Discount Furniture review
Never Buy from this Company!! - Bobs Discount Furniture review
We purchased a bedroom set in mid Sept. to be delivered 1st week of October, Delayed due to a back-order? rescheduled for the end of October (Halloween Day) our 5 piece set arrived and 2 of the pieces were broken, Mirror was shattered and our 5 drawer chest side panel...
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Review
#1702431 Review #1702431 is a subjective opinion of poster.
Product
Bobs Discount Furniture Furniture Set
Cons
  • Everything was a joke
Reason of review
Damaged or defective
Loss
$1
Preferred solution
Let the company propose a solution