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Bobs Discount Furniture review in Old Bridge Township, New Jersey: Wrong item delivered

2.4
Details
Bobs Discount Furniture review - Wrong item delivered
On my 5th delivery for the missing left chair because thry keep on sending the wrong side
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Review
#1713753 Review #1713753 is a subjective opinion of poster.
Service
Bobs Discount Furniture Delivery Service
Reason of review
Problem with delivery
1.8
Details
I had just a horrible experience I bought a mattress, box spring, and the frame it is not the one I checked out in the store within 3 days I called them told them i was waking hurting more with this 1500 bed then i did my old bed said it was hard as a rock it doesnt...
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Review
#1686401 Review #1686401 is a subjective opinion of poster.
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

Bobs Discount Furniture review in East Lyme, Connecticut: Couch fell apart

1.8
Details
couch was suppose to be leather, but it is disintegrating. the "leather" is just falling apart. the worse part is I never sat on the couch. I live alone and just bought it for when my sister would visit so she would have a place to sleep.
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Review
#1676715 Review #1676715 is a subjective opinion of poster.
Cons
  • Poor quality
Reason of review
Bad quality
Loss
$800
Preferred solution
Let the company propose a solution
1.5
Details
Not even a year and its cracked and fading. Goof proof doesn't cover and they dont treat this as a manufacture issue plus these sofas that I have the cushions never stay on they will not change even though my mom that has alzheimers has fallen off twice cushions and...
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Review
#1657433 Review #1657433 is a subjective opinion of poster.
Product
Bobs Discount Furniture Lawrence Leather Sofa
Pros
  • Prices and staff representing is good
  • Prices and atf represent well
  • Great sales team
Cons
  • Dnt take us serioudthey hv staf talk tous like wrdumb
  • Run around and lack of communication
  • Shady business practice
Reason of review
Return exchange issue warranty issue goof proof issue bad qualitypooer customer service related to employee to handle cust issues. Mom fell off sofa peeled and cushions do no ot stay on they are not taking me seriously shld I look fo legal advice
Loss
$1700
Preferred solution
Let the company propose a solution
Tags
  • Leather couch defective
2.1
Details
Bobs Discount Furniture review - Don’t shop from a place that is not responsible for its products.
Bobs Discount Furniture review - Don’t shop from a place that is not responsible for its products.
My Bob’s Discount Adventure started on August 11th. Store Experience: My wife and I had been looking to purchase a few pieces of furniture for a while. We had checked all the main stream chain stores, and chosen Bob’s. My wife liked how the furniture looked, and I...
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Review
#1639346 Review #1639346 is a subjective opinion of poster.
Product
Bobs Discount Furniture Furniture Set
Pros
  • Decent price
Cons
  • Customer service and delivery
Reason of review
Problem with delivery
Loss
$600
Preferred solution
Deliver product or service ordered
Tags
  • The Delivery

Bobs Discount Furniture review in Aurora, Illinois: Size King Size Bed Soho Smokey Ash does not meet USA Standards

2.2
Details
Bobs Discount Furniture review - Size King Size Bed Soho Smokey Ash does not meet USA Standards
Bobs Discount Furniture review - Size King Size Bed Soho Smokey Ash does not meet USA Standards
Bobs Discount Furniture review - Size King Size Bed Soho Smokey Ash does not meet USA Standards
I purchased the Soho Smokey Ask bedroom with a King size bed. The space where the mattress rest is too wide 84 inches as opposed to the standard 80 that fits the 76 inches King Size Mattress. Bob Discount Furniture refused to exchange it because according to their rep, too wide is not a defect. Well try to lay down on a bed with a box spring and mattress that continuously slide side to side at your most little movement. Bob compromised and give me a 20% only on the price of the bed itself. I accepted, to keep my peace of mind... but not satisfied. Bob Furniture you lost my future business!
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Review
#1610707 Review #1610707 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Damaged or defective
Loss
$449
Preferred solution
Let the company propose a solution
1.5
Details
Paid for white glove service. Storage bed arrived with no hardware, and damaged chest. No refunds of delivery fee and a 5 day wait for new bed delivery
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1 comment
Anonymous
#1719926

Same issue paid for ready served products that are malfunctioning and they won’t let me return it and it was less than 30 days ago. Took two days off because the delivery was incomplete the first day and now they are telling me that the only option I have is for them to send a tech and yup taking another day offer.

Review
#1587065 Review #1587065 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Problem with delivery
Loss
$150
Preferred solution
refund delivery fee
1.9
Details
I am writing to express my frustration and disappointment in the couch and loveseat I purchased in January 2017. We not only purchased that, we also purchased a dining room buffet that we loved. I have had no issues with the buffet, but the couch and loveseat are a...
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Review
#1549587 Review #1549587 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$1500
Preferred solution
Full refund
1.5
Details
I purchased a Hampton Love seat that just arrived to the clearance area on 11/12/18. It wasn't even put on the floor. When we got it home I noticed the poor quality in the plastic legs. OK.. so its for a room we don't use too often. This week I notice it looked a bit...
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Review
#1531904 Review #1531904 is a subjective opinion of poster.
Cons
  • Quality
Reason of review
Bad quality
Loss
$325
Preferred solution
Let the company propose a solution

Contact Bobs Discount Furniture Customer Service

Website:
www.mybobs.com
Mailing Address:
428 Tolland Tpke
Manchester, Connecticut 06042-1765
Phone:
(800) 569-1284
All Bobs Discount Furniture Contacts

Bobs Discount Furniture Products and Services Reviews

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Bobs Discount Furniture review in District 4, Maryland: NEVER BUY FROM BOB'S

2.1
Details
I bought a couch, loveseat, recliner. Delivery was on time, I signed, they left. After an inspection, i found glue marks that won't come out, and the electric cord was pinched under recliner and it is off track. So using the recliner is not possible. Service person will be coming to "fix" soon.
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Review
#1530050 Review #1530050 is a subjective opinion of poster.