Bobs Discount Furniture Reviews and Complaints
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58 of 1894 reviews with 3-star rating.
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Update by user Oct 02, 2019
Terrible terrible products and craftsmanship, uncaring and dismissive customer service
Original review posted by user Oct 02, 2019
2 years ago we purchased a sectional sofa from this company, one of the worst mistakes of my life , 2 years later it is totally falling apart , in their own techs words it is...Review
Pros
- Good prices
Cons
- Everything else
Reason of review
Poor customer service
Loss
$2000
Preferred solution
Let the company propose a solution
Tags
Couldnt help me | Bobs Discount Furniture review
Yesterday i bought a 3 set sofa that caused quite a bit, and twinn size bed, the peoole there are friendly but unfortunate they couldnt help me with a discount or atleast no tax, the said bob ( the owner) told them no discount for anyone, be nice if they could of worked for me, so sad not 100 percent a happy customer, , Bob hope u read this, try to work w your custoners, and dont tell me discount is already applied to price, cause was quite a bit, wife wanted it so we ended up getting it 
Review
The customer service is pathetic once they have their money. And NOT working people friendly! In the store was fine, but after that things fell apart. We went into the store and Patricia helped us. We ordered about $3000 of furniture on January 12th. Delivery was set...
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Review
Product
Bobs Discount Furniture Loveseat
Reason of review
Not as described/ advertised
Goof Proof policy is worthless | Bobs Discount Furniture review from Quincy, Massachusetts
I have a sectional sofa. When the arm on the chase part cracked (I leaned on it while cleaning) they refused to cover it saying it was not an accident because I was moving it to vacuum behind it. Don't waste your money on these worthless policies.
Review
Product
Bobs Discount Furniture Furniture Set
Reason of review
Warranty issue
Loss
$999
Preferred solution
Let the company propose a solution
Cheap couch from Bobs | Bobs Discount Furniture review from East Lyme, Connecticut
basically i brought the couch and its peeling pleae dont buy so callex leather couches from Bobs you will be disappointed
Review
Product
Bobs Discount Furniture Sofa
Reason of review
Bad quality
My husband and I wanted to purchase a specific dinning room set for my mother at Bobs. We went to the one located in co-op city in the bronx New York. Unfortunately we met a sales associate named Rose. She definitly left a bad taste in our months. She was rude,...
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Review
Service
Bobs Discount Furniture Customer Care
Reason of review
Poor customer service
I had a scheduled delivery for today 07/26/18 I called at 7:06 am spoke to a representative that gave me a delivery window of 11:45-3:45pm I than received a call from the delivery provider at 8:20 stating I missed delivery. I call back to customer service and was told...
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Review
Service
Bobs Discount Furniture Delivery Service
Reason of review
Poor customer service
his is by fare the most horrific experience I've had purchasing furniture. Please never go too Address: Bob's Discount Furniture: 3015 Festival Way, Waldorf, MD 20601. While inside the store, things are fine, but when it comes to delivery, you're screwed. It has been...
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Review
Service
Bobs Discount Furniture Delivery Service
Reason of review
Problem with delivery
I purchased the movie theater living room set almost 4 years ago. Within 2.5 years, it started to peel terribly. The ottoman, the recliners and the middle section. Not to mention, one of my recliners stopped working a year in when barely used. Keep in mind, it is only...
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Review
Product
Bobs Discount Furniture Furniture Set
Pros
- Friendly staff
- Layout of the store
- Customer service the first time i purchased my living room set
Cons
- Fact that furniture started peeling way too soon
Reason of review
Damaged or defective
Loss
$1700
Preferred solution
Just to receive a store credit to purchase new furniture
Tags
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Delivery was expected this morning, Breakfast with Bob. Delivery was expected 6:30 AM to 9:30 AM. I called customer service they said that they were there at around 8 o’clock however they never rang the doorbell. Both my parents are on hospice care and they have no...
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Review
Service
Bobs Discount Furniture Home Delivery Service
Reason of review
Problem with delivery
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I had the same problem. I had to throw the recliner away. A waste of money.