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Ordered a bed set a month ago. Bob's repeatedly sent broken parts. Now I am waiting for the 4th delivery being scheduled next week which will be 7 weeks since the order was placed. Tremendous amount of time being wasted by waiting for delivery, trying to talk to...
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1.0
#1086819
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bought bedroom set--strong chemical smell that so strong i became ill with headaches and vomiting---i called and bobs told me they dont exchange furniture for that reason and that if i wait a few weeks the smell may go away-ive been sleeping on the living room floor...
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2.1
I didn't like
  • Furnitures smell and broken
#1079613
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I and my daughter bought living room and my daughter picked out 2 beds .This goof proof was pushed on us plus we were charged two separate delivery charges for the same address and same day and time. I would love to join in a class action suit for sure. Please send me...
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1.0
I didn't like
  • All professional liars
  • Sales team
#1073759
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Bobs Discount Furniture - Great services

Bobs Discount Furniture
#1097638
5.0
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Starting from my sales person arlene in Secaucus she was professional and a lovely person excellent services, Also my delivery services was very punctual and the guys did a clean fast job .. i will buy again at this location and arlene thank you. bobs thank you for having phenomenal employees. Ps the manager from the pit dept should learn better managing skills .
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Bobs Discount Furniture - Total Bad

Bobs Discount Furniture
#1096871
I went to bobs to buy a king bed frames and the wood on my head broad came off and then the hook for the rail to connect to the footbroad broke off. So i called made my report for them to tell me i can't get it replace. What did i spend my money on then?
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Bobs Discount Furniture - Bad customer service

Bobs Discount Furniture
#1090904
We noticed 2 months after we bought a dining room set That one of the chairs had a crack and there was glue around the crack. Is not noticeable from far away We believed that the chair was broken before delivery and Bob personal fixed the crack with glue. Now customer service is tell us why we noticed 2 months after we bought it. They were mean and rude to me
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Bobs Discount Furniture - Bob Opedic moldy mattress

Bobs Discount Furniture
#1074769
Omg!!! The whole bottom side of my mattress is covered in mold. Took off the cover, its into the mattress itself. Disgusting
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When I called bobs goof proof they ,they said they couldn't cover the accidental damage,because I didn't know the exact cause.I have a crushed plug that seems to have become entangled in the recliner mechanism and pulled the heating elements out of place,but I don't...
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#1073394
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STAY far away from Bob's! In 2015, I purchased a sofa. I admit it was on the cheap side ($399.00- the Maggie II), but I needed a new sofa set and I was moving to a new place. I didn't get the good proof plus plan because quite honestly I knew that I was going to be...
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2.4
#1071327
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Bobs Discount Furniture - Good proof is false
Bobs Discount Furniture - Good proof is false
Bobs Discount Furniture - Good proof is false
I bought a living set from bobs its 4 years old. I called several times for them to sew the tear in between the couch pillows and they came fixed it and the rip has come back bigger. The couch faded badly and scratches easily . The quality of this couch is very poorly...
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2.8
#1071122
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I will never step foot in a Bob's again and advise every one to stay away from this scam of a company. It's going on 2 months and still waiting on my part for my chair that I keep getting told I'll have it in 7-10 business days (should be their slogan). The manager for...
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Anonymous
Tracy Butler

I have had the exact same experience with Bob's and couch legs that were missing when my furniture was delivered. Two months, multiple parts orders that never manifested, and ...

1.3
Greenfield, Wisconsin
#1070303
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I was going to buy a living room and bedroom set and when we ask about a veteran discount the sales person laughed and you have to be joking
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offconsumerpissed
offconsumerpissed

"I was going to buy a living room and bedroom set and when we ask about a veteran discount the sales person laughed and you have to be joking"As a fellow veteran, I can't say ...

#1069774
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I initially placed my order online but miscalculated my livingroom and ordered a bigger sectional that what I needed. I called the store to cancel and after 2 hours on the phone with customer service I got nowhere. Later in the afternoon, I received a call from Susan...
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4.8
#1069491
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Three days ago I went to Bob's Discount furniture n purchased a electronic recliner for my 91 year old MIL. Paid cash. Did not receive any other discount like free delivery or no tax. Upon delivery of the chair my MIL found that she was unable to comfortably sit on the...
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2.0
#1069051
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