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Bob's Discount Furniture is absolute ***. We purchased a bed for Lizzie back in august. After a short time, the castors on the trundle of the bed broke because the materials and design were terrible. We paid for goof proof protection, so a repair technician came out...
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1.6
I didn't like
  • Condescending attitude of the reps
#1049711
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I bought a bed. Simple enough you would think. First they had the wrong color. That got fixed, then they deliver the wrong bed! I try to refuse it and the delivery guys said to just leave it because Bobs does an "even exchange". I call customer care and The first...
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1.9
#1049069
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I had to deal with bobs for two weeks because you guys kept bringing me broken mirrors then a drawer on my dresser had knicks on it and you guys had to order the part the part never came then you had to bring me a new dresser and when given me a time that you would...
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Shaggsloco22
***gsloco22

Honestly, with a name like Bob's Discount Furniture what the *** did you expect? Discount furniture, discount service.

1.8
#1046739
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Living Spaces Sofa Review

Bobs Discount Furniture
#1032607
1.0
Got a couch and the cushions are full of painful springs. I put claim in August 2016 and replacement cushions are still not delivered. When I call customer service o am on hold for Hours. So frustrating
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Table Review

Bobs Discount Furniture
#1032604
1.3
I ordered tables. They looked fine for the first month. Then finish started coming off with their polish. When I called they denied my claim on goof proof. I am so disappointed
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Bobs Discount Furniture Delivery Service Review

Bobs Discount Furniture
#1029924
2.6
Waited for delivery...received a call that delivery was in front if my home, and I explained that I would be out shortly, when i came out 5 minutes later I discovered they had taken off. Since i was their ladt delivery, delivery guys took off and i have no bed to sleep on.
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Bobs Discount Furniture Delivery Service Review

Bobs Discount Furniture
#1025172
Delivery incomplete... staff additude horrible and unprofessional. Tramatic experience will not shop there again.
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My wife and I recently ordered a bedroom set from Bob's. While shopping we were told that the bed we were ordering came in two varieties. Either with storage or just the rails. We asked the sales person to verify that what we were ordering did indeed come with wooden...
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2.7
I liked
  • Price was reasonable
  • Movers
I didn't like
  • Employee knowledge
#1046403
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Purchased bedroom 2015 set for my 14 yrs old son. This is the 3rd time it has to be replaced. Had to submit photos I did that. It's clear and cut manufacture defected. However, Bob's furniture rules are they do not refund monies once the Furniture leaves the warehouse...
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Anonymous
Anomonus

Ive never had issues there, infact everything for me has been on the up and up, i guess it all depends on your attitude to the employees, i know if someone is rude to me im go...

I didn't like
  • Fact that i wasted money on a warranty they will not honor
#1044999
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I also Purchased this table set from Bob's in Feb of 2015 had them out a number of times to fix the loose screws, and even replaced the set and still kept happening. Well, now April 2017 I had someone sit in the chair and fell the chair broke apart. Called Bob's sent a...
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2.9
I didn't like
  • Defective furniture
#1040469
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I called to get a bunk bed fixed that my sat on and it broke in half. They gave me the run around. We don't cover that call guardian so I did and they don't cover it so I had to call bobs back and demand they come out and fix it. 2 hours later I finally got a date. I...
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1.0
#1038741
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Called the store hoping for a repair, recliner 2 year old. We have no kids or pets so no good reason for this other then very bad quality. I bought a couch, love set and recliner for around $3000, should have stayed with vinyl but wanted a better quality and paid for...
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Scarborough, Maine
#1037839
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My husband and I purchased a new leather recliner furniture set on September 30, 2016. My husband was sitting on the recliner and his keys that were hooked to his pants caught on the recliner near the left side of where your leg would raise and caused a tear. At that...
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Anonymous
Anonymous

Resolved

1.5
I didn't like
  • Poor workmanship
  • Customer service
  • Product quality and useless warranty
#1033405
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I called regarding dresser drawers that don't slide for the second time Tech comes out tells us that someone will all me in 24-48 hrs to schedule another apt to come out and repair broken drawers> three days later I call back asking for a status and they tell me it...
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2.7
Nesconset, New York
I didn't like
  • How they dont keep parts in stock
#1029067
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