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In 2014 I furnished my entire home from Bob's. The heat on the twin loveseat just gave up and did't work. I called and technician came out and said the pads needed to be replaced. However, in speaking to the customer service person, Shauna, they are not covered by the...
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#1019160
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I bought a white ravenliving room set from bobs in Springfield I try to get them to come out bc the so called leather is peeling and bulking up.they don't want to give me my money back or replace it,finally talk to someone and they said it was discontinued wth ok give...
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#1018850
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l'm more then pissed off I hate to be decieved I'm outraged to the 10th power until I am going to contact News 12 and several other news stations I want the world to know that Bob's Furniture Aint about *** its falling apart two or three day after its bought to your...
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#1018001
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Short Review for March 07, 2017

Bobs Discount Furniture
#1017784
2.5
Purchased living room sectional with the "awesome goof proof plus" insurance. I called to file a claim on a thread coming out, a small teat and a recliner cushion losing its support. They told me none of it was covered. Onlybif it was an accident. I said of course it was an accident. No luck. Dont waste your moneynon the extra coverage not worth it at all.
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Delivery Service Review

Bobs Discount Furniture
#1004119
1.0
Driver sat at convenient store 2 miles away for 2 hours. When Bobs was called called asking WTH. SAID truck had a hiccup
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Short Review for January 09, 2017, Other

Bobs Discount Furniture
#988282
1.0
How do I get in touch with a head manager or CEO of Bobs??
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Bobs Discount Furniture Bed Review

Bobs Discount Furniture
#981103
I will never shop here again... I bought a bed within a month it broke 2 times instead of giving me a refund they give me credit. Why the *** would i want to get something else from this *** company.... I was told they dont give refunds on beds... Only certain items... If u ever decide to shop here i would think again because. They suck.....
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I can not believe the bad service this company has !! We furnished the whole house as we moved from Europe . They brought the furniture scratched and damaged , one they some how replace , because they took it right away, but not everything alse . We called and called...
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1.6
#1016518
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Bobs Discount Furniture - Table Review
Bobs Discount Furniture - Table Review
HORRIBLE, HORRIBLE, HORRIBLE company with zero customer service. It takes 10 minutes just to talk to a person who tells you a robotic sentence about being "sorry for the inconvenience." I received a coffee table that was BROKEN. The drawer was broken and one of the...
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1.8
#1016016
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I do not recommend Bob's furniture. I made a $3,700 purchase for my daughter to move away from home to go to college. I checked twice before the scheduled day to make sure they had the right address since I had placed the order for my daughter. The day of delivery I...
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#1016012
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WORST SHOPPING EXPERIENCE IN MY LIFE. I went into their Riverdale,Bronx location everyone was friendly and kinda.My mother purchased the gatsby dining set and I purchased a drawer and gel foam mattress I thought everything was a bit pricey but the mattress was so...
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1.0
#1015289
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I went to pay my bill and didn't realize that I have to go to a bank instead, the young lady behind the counter was bothered that I had such a dumb question!!! Not once did she take her eyes off the computer screen to acknowledge my presence. I guess once they sell you...
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2.3
#1014158
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furniture arrived as scheduled. delivery people brought in sofa last and realized no feet, checked truck, still no feet, said technician would contact us within 2 hours, no contact yet, as of now 25 minutes on hold with care center, web site said to allow 48 (48!)...
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#1013675
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I bought a mattress they replaced it 4 times within 3 months and again the bed has 2 inch indents and they won't refund my money they say I have to buy something else the bed was deemed a manufactur defect they call me to tell come pick a bed this was the best bed in...
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Anonymous
Mrs. P

Im having the same probelm with our mattress. We had it for 3 months and its sagging in the middle. They wont refund me my money.

1.5
I didn't like
  • Not being able to get a refund
#1010941
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