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Bobs Discount Furniture - Manager Review

4.9
Details
I bought a bed from Bob's in 2013. Then I got cancer and couldn't get in the bed because it was to high. So I called bob's to get a adjustable bed and it wouldn't fit my frame so the 2 managers Jason's heard about it. They worked with me and took back my old bed with a full refund and let me buy a new bed frame to fit the adjustable bed frame which made the bed 3" lower. Which made it nice for me. Thanks to the management and the salesman Dan.. The Brayman's
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Review
#1019929 Review #1019929 is a subjective opinion of poster.
Service
Bobs Discount Furniture Manager
Reason of review
Good customer service
4.9
Details
I ordered the three-piece Charisma sectional from Bob's. I received it exactly when they predicted, it was put together quickly and efficiently, and it is definitely the most comfortable couch for the money we've ever ordered. VERY HAPPY! However, other customers are...
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Review
#952102 Review #952102 is a subjective opinion of poster.
Product
Bobs Discount Furniture Charisma Fabric Sofa
Pros
  • Furniture
  • How i was treated
  • Salesman
Reason of review
Good quality
Tags
  • The Delivery
  • excellent price
  • Goof Proo
5.0
Details
I must say this about Bobs Furniture the y sold me the 2 eléctric recliner and a kitchen table price was 1400 cash and made a atempt to pay but while talking to one of the customer service lady she lure into instead join RAC this was the wrong thing to do they charge...
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Review
#898964 Review #898964 is a subjective opinion of poster.
Product
Bobs Discount Furniture Furniture Set
Reason of review
Problems with payment
5.0
Details

Update by user Jul 16, 2016

Bob's Furniture Discount repaired both arms on my sofa bed on July 8,2016. I am still waiting for them to replace the cushions on the sofa and love seat.

they did give me a discount on the cushions. I don't know why I only received a discount and not a complete new...

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2 comments
Anonymous
#1163565

not completely they are sending out a repair person to see if they can repair the arms that are made of cardboard which was stated in the letter that was sent to us.

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Review
#829086 Review #829086 is a subjective opinion of poster.
Product
Bobs Discount Furniture Sofa
Cons
  • Coils or springs came through the seated cushions
  • Cannot get a straight answer to the solution to the problem
  • Springs
Reason of review
Bad quality
Loss
$147850
Preferred solution
replace furniture
5.0
Details
Received a piece of bedroom furniture that was damaged we did not see the damage until the day after delivery. Contacted customer service explained the issue, they had a replacement piece delivered in 7 days. The delivery personnel were polite and apologetic, they...
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Review
#815508 Review #815508 is a subjective opinion of poster.
Service
Bobs Discount Furniture Delivery Service
Pros
  • Furniture
Reason of review
Good customer service
5.0
Details
Well after finding a Dining room set and Tundra bed at Bob's Discount Furniture, I always look at the reviews no matter where I shop. I was disappointed in reading the reviews that were pretty discouraging ! My son in law recently purchased a Pub dining set and had no...
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Review
#813514 Review #813514 is a subjective opinion of poster.
Product
Bobs Discount Furniture Furniture Set
Pros
  • Value for the price
Reason of review
Good customer service

Bobs Discount Furniture Furniture Set Review

5.0
Details
What a wonderful experience when we went to Bobs in Aurora, Il. From the moment we walked in and was greeted by our salesperson Kathleen, selected 2 rooms of furniture, to delivery and set up, a truly awesome experience. Good quality furniture and service! Kudos to Kathleen and to Bobs for opening in Illinois. Joanne Boroczk, Crest Hill, Il
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Review
#800729 Review #800729 is a subjective opinion of poster.
Product
Bobs Discount Furniture Furniture Set
Reason of review
Good quality
5.0
Details
We were recently shopping for a new mattress and box spring when my husband saw the commercials on TV, after "visiting" the normal "discounters, and kings" decided to stop at Bob's. They not only had great prices, but very friendly and helpful staff who took their...
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1 comment
Anonymous
#1144620

good luck, I bought the very best black label mattress they had. It looked great and was very comfortable.

After about 5 months, the sag in the middle started. Now 4 years later I just got a new mattress from another furniture store, because the Bobs mattress was just awful, the sag in the middle was so bad, that my back was always hurting .As I said, it looked beautiful and was very comfortable but it didn't last at all

Review
#800474 Review #800474 is a subjective opinion of poster.
Product
Bobs Discount Furniture Recliner
Reason of review
Good customer service

Other Product Review

5.0
Details
I need desk furniture for my television and radio
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Review
#791429 Review #791429 is a subjective opinion of poster.

Review in Furniture and Decor category from Dixon, California | Bobs Discount Furniture review

5.0
Details
Review in Furniture and Decor category from Dixon, California - Bobs Discount Furniture review
Bob is a blessed man. He is a militarys mans man. Love you bob, sgt. Anderson. U.S. ARMY; IRAQ VET. RETIRED
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Review
#789416 Review #789416 is a subjective opinion of poster.