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I spent a good amount of money on a (5) pc bedroom set from Bob's Furniture in Warwick RI. First delivery dresser and headboard had dime size nicks and were sent back. Second delivery dresser had scratches and was returned. Promised white glove inspection before third...
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1.3
I liked
  • Salesperson
I didn't like
  • Customer service does not exist
  • Customer service not caring
  • Defective product
#947672
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I've had my Bob O Pedic Mattress for about 4 years. Today I decided I'd wash the protective cover, so I flipped the mattress onto its side and unzipped it. To my horror, I discovered the entire underside of the mattress was completely covered in black mold!! Then as I...
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Anonymous
Nina

did anything ever come of this? did bobs do anything for you??? I am dealing with the same nightmare of fiberglass right now and I called corporate and they said they would se...

Anonymous
Anonymous

I see that this post is a year old, but I am going through the same exact thing right now! I didn't realize the fiberglass was in the lint until after I washed my bedding, and...

1.0
#834624
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Horrible place to buy mattresses and box spring, bought an adjustable bed 8/2015 and now 6 months later, adjustable base is full of bed bugs where base and wood meet, called Bob's to inform them and they stated that everything gets sprayed down for bugs and they have...
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Anonymous
Anonymous

I was thinking of buying a bedroom set from this company. I'm not going to buy anything from Bobs

1.0
#811013
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Bobs Discount Furniture Mattress Review

Bobs Discount Furniture
#802356
1.3
Details
Bought a queen size bob o pedic memory foam mattress gel foam most uncomfortable bed ever got a better nights sleep on a 15.00 air mattress just need them to swap out for another mattress I would like them to make good on the 870.00 dollars i spent on their product.
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
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Bobs Chair Review

Bobs Discount Furniture
#731662
3.7
Details
Tell Bob and his product managers to make a SMALL white white leather chair, possibly reclining. I am a long time Interior Designer. I have been waiting for this for years!!
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Customer service
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
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Bobs Discount Furniture Mattress Review

Bobs Discount Furniture
#493055
My 80yr old ant puchased $600.00 mattress @( YES!)The Origional Bobs Discount (or) (Ripoff store New Bedford Ma. They promised a 1YR Warranty on new mattress verbally - But refused it in writing or had it posted in store for customers. Three Managers tried they best to get over on me -But the Attorney Generals Office (NB) called -Explained the Mass. Gen. Retail Law explicitly! Aunty got all her $$$(sameday)-& we got$600.00 mattress 15yr ....
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A handle broke on my bedroom dresser in 8/2015. As of 10/2015, I've spoken to many customer service representatives, have gone into the store where I made the purchase three times for assistance and have been told numerous times I would receive return phone calls...
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2.4
Hope Valley, Rhode Island
#723342
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The leather on the sofa that I purchased from Bob's Furniture is pealing. Per advice from a representative in the Warwick RI location, I called customer service and scheduled an appointment for a tech to come and take a look. When he arrived, he changed the foam on...
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1.0
#696155
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I purchased a $2000.00 Sir Bob mattress which claimed to have a 20 year non-prorated guarantee well 6 years later the whole bottom of the mattress is ripping apart at the seam and the foam bedding is shredding. I contacted Bob's customer care and asked to have a tech...
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1.0
I didn't like
  • No call backs
  • Mattress quality
  • Customer service
#676665
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I visited the Bobs furniture store at warwick,RI today evening on 6/19 . I was looking for a couch which I was checking out if it fits into my door. after I figured out it will I sat on it for once and pursued buying it, finally..I didn't like the couch after carefully...
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1.0
I didn't like
  • Customer service
#653291
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TWO DAMAGED LOVE SEATS. ONE REPLACED THE OTHER. WAS TOLD THEY COULD SEND OUT A TECHNICIAN TO MAKE A REPAIR. BRAND NEW FURNITURE SHOULDN'T NEED TO BE REPAIRED. SENT BOTH BACK. NO WAY WAS I GOING TO LOOK AT A THIRD ONE. I GAVE UP THE FIRST TRY TO GET A CREDIT CARD REFUND...
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#594357
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Bobs Discount Furniture - Couch Review from Smithfield, Rhode Island
My daughter punctured a hole going from the couch to the love seat with her boots on lost her balance.... We purchased the good proof package and were told ANY damage will be fixed or replaced.... They lie... Told us it was mistreatment of the furniture..
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Anonymous
Anonymous

Wellll... I'm kinda siding with them on this one, since seat furniture is not intended to be walked or jumped on, boots or no boots.

1.0
#558935
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Contact Bobs Discount Furniture

Mailing Address:
Bobs Discount Furniture, LLC
428 Tolland Tpke
Manchester, CT 06042-1765
Phone:
(800) 569-1284
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I am still working to resolve this matter to no avail and me an underpaid American solider having to pay more for the fix when I have paid for the warranty. The sectional still has the tags on it . Having kids I opted for the "goof proof" One of the kids had a snarled...
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Anonymous
Anonymous

What was their reason for denying the warranty claim?

4.5
#526889
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