State: Rhode Island City: Providence Clear all filters (16 of 1626 reviews match)
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I've had my Bob O Pedic Mattress for about 4 years. Today I decided I'd wash the protective cover, so I flipped the mattress onto its side and unzipped it. To my horror, I discovered the entire underside of the mattress was completely covered in black mold!! Then as I...
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Anonymous
Nina

did anything ever come of this? did bobs do anything for you??? I am dealing with the same nightmare of fiberglass right now and I called corporate and they said they would se...

Anonymous
Anonymous

I see that this post is a year old, but I am going through the same exact thing right now! I didn't realize the fiberglass was in the lint until after I washed my bedding, and...

1.0
#834624
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I purchased a $2000.00 Sir Bob mattress which claimed to have a 20 year non-prorated guarantee well 6 years later the whole bottom of the mattress is ripping apart at the seam and the foam bedding is shredding. I contacted Bob's customer care and asked to have a tech...
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1.0
I didn't like
  • No call backs
  • Mattress quality
  • Managers response to my concern
#676665
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TWO DAMAGED LOVE SEATS. ONE REPLACED THE OTHER. WAS TOLD THEY COULD SEND OUT A TECHNICIAN TO MAKE A REPAIR. BRAND NEW FURNITURE SHOULDN'T NEED TO BE REPAIRED. SENT BOTH BACK. NO WAY WAS I GOING TO LOOK AT A THIRD ONE. I GAVE UP THE FIRST TRY TO GET A CREDIT CARD REFUND...
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#594357
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Last year I purchased a bunk bed set from Bob's for my 2 young sons. This particular set had stairs on the side and draws on the bottom, it looked perfect for my boys- well looks can be VERY deciving. After a few weeks I started to notice bites on my 5 year old, the...
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Anonymous
Lina

Yes! Apparently that’s the same bunk beds I got for my girls and their going through the same thing too, we are unfortunately going through treatment for bedbugs, it’s a compl...

Anonymous
anonymous

And you waited for what sounds like almost a year to complain. By rights you should have been getting bitten too, because your kids would be getting them on their clothing, e...

#473239
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Late in March, on a Saturday evening we visited Bob's Furniture in Warwick, RI. We picked out a recliner, a side table and a hassock. I explained to the Sales rep that I needed to get the size measurement of the recliner and table to make sure they would fit. He...
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Bob Cares
Bob Cares

I\'m sorry to hear about the unanticipated wait. I\'d like to see what I can do to assist. If you\'d email us at Bobcares@mybobs.com we\'ll be in touch shortly...Thanks, Eric.

#320547
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I purchased a dining room and hutch from Bob's. They cancelled delivery on me three times. When they finally did arrive with the furniture, some items wer damaged and now I have to wait until mid May for the replacement pieces. Additionally, since the initial...
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Anonymous
jack

I too received a china cabinet with lights not working in Jan of 2014 its April no parts no service on call with service, they are telling me May its just ridicules A VERRY AN...

Anonymous
Ted

Bob's disposable furniture is more like it. There's a sucker born every minute. "Goof Proof" lol. I think that's where they send 2 spics out in a truck with a staple gun and a...

I purchased a sectional & a dining room set from Bob's in April, 2011. I had it in my home until recently. I paid a total of $1,400 for this "sub par" furniture. The sectional would always separate on a carpeted surface due to a cheep, *** poor coupling. The cushions...
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Bob Cares
Bob Cares

Hi RIReviewer, We\'re sorry to hear about the issues you had with our merchandise. Please be aware that our products to come with a 1 year warranty. If you happen to have ...

Anonymous
anonymous

After 3 hours of trying to get financed for 999.00 for a sectional the drunk sea hag couldn\'t even put the paperwork thru properly. already been pre-approved at bernies and p...

#271167
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Purchased table and chairs in June, went thru 4 deliveries before the 5th one being the pick up of mdse that was not delivered correctly or free of damages. When purchases in June, I paid cash. I didn't expect this type of payment to be an issue, well it is now...
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kenseth17fan@verizon.net
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I can\'t believe that, it is absolutely terrible that people can\'t get their money back. Money now a days is so valuable and to tie up someone\'s money in this economy is su...

#258190
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Purchased a firm Celestial mattress which was too firm.....Bob's gave me a hassle exchanging it. When the dual mattress came, it did not come rolled up like the first one and had stains all over it. Bob's sent me a used mattress. When we called to complain,...
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Anonymous
Ann

It is against the law for the stores to sell used mattresses. You should report them.

#249865
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Contact Bobs Discount Furniture

Mailing Address:
Bobs Discount Furniture, LLC
428 Tolland Tpke
Manchester, CT 06042-1765
Phone:
(800) 569-1284
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I made a purchase with bobs discount furniture about 2 years ago Now not only did I have to restuff my couch cushions more than four times but the goof proof covers for the bedding I purchased that was costly that they promised if they could not get the stain out they...
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#238072
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