Staten Island, New York
Not resolved
2.5
Details
1 comment

I have bought furniture from Bobs for about 4 years. Each and every time it has fallen apart.

Then you have to get service to come because goof proof is not applicable. When service comes they tell you it is normal wear and tear. How can a sofa be in your home for less than a year, when they frame collapses and be called normal wear and tear. Now the bedroom set, also less than 1 year is falling apart.

Waiting for tech, more to come. Also they never work around your schedule, you have to work around theirs.

Product or Service Mentioned: Bobs Discount Furniture Sofa.

Reason of review: Damaged or defective.

Monetary Loss: $2400.

Preferred solution: Let the company propose a solution.

Bobs Discount Furniture Cons: Repeated damaged furniture, Customer service and delivery.

  • service tech
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Phoebe
#1116053

I purchased a kitchen table cost me over 1000$ the chairs are falling apart again even after they replaced them once. I only had the set for 10 months. Waste of money and would never recommend Bobs Furniture to anyone.

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