Newark, New Jersey
Not resolved
1.0
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Sofa very poorly put together of cheap, thin fabric that, after only a few days of merely sitting, has acquired many permanent creases, which is very strange; & threads are coming out, & cushions are sagging & becoming lumpy. Only one person of 110 pounds sat on it a few times!

The very low quality & workmanship are shocking. You can't just make this up. Lumps in cushions cannot be smoothed out, & cushions cannot be turned over because the back sides are of a cheap, thin muslin material. My family, friends, & I have never seen anything like it.

Bob's Furniture spokespersons have been unresponsive & defensive. This company should not be in business.

Product or Service Mentioned: Bobs Discount Furniture Sofa.

Reason of review: Bad quality.

Monetary Loss: $470.

Preferred solution: Full refund.

Bobs Discount Furniture Cons: Poor quality of sofa, Employee attitude, Bobs total failure to react to my issue.

  • Defective Merchandise At Bob s
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