Love seat springs were broken with a year , hardly used love seat .Called goof proof they told since it can be manufacture defect we cannot claim, called bobs support guy came onsite to fix it but could not do it properly , love seat is waste now , feels like we are sitting on a slant sofa .
called bobs they informed to call goof proof protection plan again .
Goof proof rejected to check because bobs support was onsite to fix , Goof proof informed that furniture will be rejected if it was fixed or touched by bobs discount .And informed this is the protection plan that bobs discount furniture has with them .
More Review Details
|Value for money|
|Exchange, Refund and Cancellation Policy|
|Style and Design|
|Product or Service Quality|
|Diversity of Products or Services|
|Advertised vs Delivered|
What I liked
- Great sales team
What I disliked
- Fact that i wasted money on a warranty they will not honor
- Reason of review:
- Bad quality
- Preferred solution:
- Let the company propose a solution
- Monetary loss:
- Product or service
- Sofa Set
- Review category
- Furniture and Decor
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "I purchased a sofa and lift up ottoman on April 15, 2016. On May 15 it was delivered. Long story short it is the wrong color, missing legs..."
- "I bought The piece of The ... This plan. And them Say it's gir 5 year. The sofa it's have some rips, tears And start To open and The back...."
- "i purchased a dining room table set from BOB'S and a few weeks later the arm chair leg snapped in half when a friend sat on the chair...4 months later..."
- "My one and only advise...stay away ...like really far away...nothing but disappointment ..."
- "I received a letter in the mail stating I was "Pre-approved" for a credit card. After having difficulty signing up online I decided to call. Eventually, I was told that..."
- "i have been a customer for years and my account was deleted with no explanation of why? i paid for and upgrade this week and the same day it went..."
- "I bought a mom ring and gave it to her for mother's day. The ring changed from gold to gray in a month. My mom called ICE.com to..."
- "If you already live at Camden Ashburn Farms, and are experiencing similar problems, Direct your complaints to Property Manager, Ashley Smith (email@example.com). District Manager, Carrie Bolling (firstname.lastname@example.org). Or call the..."
- "At first glance when I received the cargo mat for my Nissan Maxima, I wasn't certain what I was receiving the correct product, but after I placed the rubber mats..."