Love seat springs were broken with a year , hardly used love seat . Called goof proof they told since it can be manufacture defect we cannot claim, called bobs support guy came onsite to fix it but could not do it properly , love seat is waste now , feels like we are sitting on a slant sofa .
called bobs they informed to call goof proof protection plan again .
Goof proof rejected to check because bobs support was onsite to fix , Goof proof informed that furniture will be rejected if it was fixed or touched by bobs discount . And informed this is the protection plan that bobs discount furniture has with them .
Product or Service Mentioned: Bobs Discount Furniture Furniture Set.
Reason of review: Bad quality.
Monetary Loss: $1600.
Preferred solution: Let the company propose a solution.
I liked: Great sales team.
I didn't like: Fact that i wasted money on a warranty they will not honor.