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1 comment

Love seat springs were broken with a year , hardly used love seat . Called goof proof they told since it can be manufacture defect we cannot claim, called bobs support guy came onsite to fix it but could not do it properly , love seat is waste now , feels like we are sitting on a slant sofa .

called bobs they informed to call goof proof protection plan again .

Goof proof rejected to check because bobs support was onsite to fix , Goof proof informed that furniture will be rejected if it was fixed or touched by bobs discount . And informed this is the protection plan that bobs discount furniture has with them .

This reviewer shared experience about bad quality and wants this business to offer any options to resolve the issue as the author lost $1600. The author is overall dissatisfied with Bobs Discount Furniture and uploaded a picture. The most disappointing about bobs discount furniture furniture set from Bobs Discount Furniture was fact that i wasted money on a warranty they will not honor , but reviewer liked great sales team. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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Purchased leather sofa and a love seat from Bob’s discount furniture. One of the most expensive all leather sofa they had.

After two years it started getting peeled. Uploaded the pictures to Bob’s discount furniture, they transferred me to goof proof protection.

Goof poof informed that since it is manufacturing issue we cannnot cover under goof poof warranty. Same problem same answers with multiple customers

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