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Sofa very poorly put together of cheap, thin fabric that, after only a few days of merely sitting, has acquired many permanent creases, which is very strange; & threads are coming out, & cushions are sagging & becoming lumpy. Only one person of 110 pounds sat on it a...
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1.0
I didn't like
  • Poor quality of sofa
  • Bobs total failure to react to my issue
  • Employee attitude
#827714
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I recently purchased a mattress and a full bed with the mattress, well my queen mattress that i saw at the store and laid on i liked and it's what I wanted got it delivered and it was not the same mattress called customer service and they told me to go back to the...
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1.2
#631292
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I wish I could give no stars. DO NOT EVER BUY FROM BOB's!!!!! I really wish we had looked up reviews before buying there because we wouldn't have. It's funny how they don't let you write reviews on their site, that should have been the tip-off... Horrible horrible...
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#505148
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I have called into Bobs & did not get the best help. They sent some one to my home that did absolutely nothing but sit on the couch recognized the problem didn't take any pictures went back to the company & told them everything was fine the employee was not in...
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Anonymous
Anonymous

I'm a tech working for bobs and it's not the techs fault, bobs policies for their tech requires them to have a 80% completion rate every day or they will fire us immediately, ...

#482958
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i spilled nail polish remover on my couch which they are supposed to cover. What a surprise, they weaseled there way out of it. When i asked to speak to a superior, the girl Stephanie told me I was not allowed to speak to anyone else. So, basically even though she is...
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Bob Cares
Bob Cares

I\'d be happy to look into the issues your having with the Goof program. Please email me at BobCares@MyBobs.com and we\'ll be in touch. Thanks, Eric.

Anonymous
Nofanofbob

It is not worth the couple of dollars you might save today to shop at Bobs because it is sure going to cost you in the long run. STAY FAR AWAY,,,,,,,

#362805
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we had the same problem with our supposedly leather sofa and love seat purchased from bobs discount furniture. they started peeling after just three years. when the company was contacted they gave me the run around., telling me that the sales rep should have told me...
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dudley trail
dudley trail

I was contacted by a representative from the company (Eric) . This gentleman was a pleasure to deal with, a real professional.and I am happy to say he offered a solution to t...

Anonymous
Lily

I bought a leather set at Bob's in '04. I had never purchased anything there before and was wary but it will be almost 10 years and the sets looks fabulous even after dogs on...

#347751
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Purchased a sectional with a sofa bed from bobs less than a year ago. We didn't use the sectional till one day we had family stay over as we pulled out the sofa bed all we here are screws falling out and the sofa bed fell to its side. My husband proceeded to put it...
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Bob Cares
Bob Cares

I\'d be glad to help out here. Please email me at BobCares@MyBobs.com with your order info. We\'ll have someone reach out ASAP...Thanks, Eric.

#344984
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We had a brand new mattress, but because my husband was having back pain we though of purchasing a Bob O Pedic. but from the beginning my husband continue w/back pain. We purchased the bed a few months back and realize a few wks ago that we have bed bugs. When I...
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#336182
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Bobs Discount Furniture - Bob's Delivery/Service
To whom it may concern (or even Care); You can define a Company, by it's overall Customer-Service... I've Managed; Call-Centers, Network Operations Centers, Wall-Street GSOC Centers and simply "Customer Service" Centers... Yet trying to reach someone at Bob's, w/ a...
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Anonymous
sofgru

We\'ve shopped Bob\'s for several pieces of furniture & have had nothing but great results. Sorry to hear this happened to you.

Bob Cares
Bob Cares

Hi Sabanum, I\'m sorry to hear about your experience with our company. I\'d like to make this right for you. Please contact me at Bobcares@mybobs.com with your order informa...

#291519
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Contact Bobs Discount Furniture

Mailing Address:
Bobs Discount Furniture, LLC
428 Tolland Tpke
Manchester, CT 06042-1765
Phone:
(800) 569-1284
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I receive a $200 gift card from Bob's discount Furn as an apology from a previous horrible experience! I decided to use the gift card(big mistake), I purchased a TV console over the phone with my original salesman. He told me they do not accept gift cards over...
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Bob Cares
Bob Cares

OP, I\'m sorry to hear about your experience with our company. I\'d like to make this right for you. Please contact me at Bobcares@mybobs.com. Thanks Eric

#289609
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