I went to my Bob's store that is 15 minutes away to order a dresser. I assumed that I can do in store pick up but that was not an option.
Instead, they told me I was going to be charged 40 dollars to deliver to my house... I live so close to the store that this is absurd. They charge you 40 dollars for their fault of not allowing in store pick up.
They only deliver during the week which is very difficult for my significant other and I.
He was able to change his whole schedule around to be home at the estimated time of delivery. He was about to leave work when they called him to tell him there is a different time of delivery. They did this twice... He spent the day rearranging meetings for this.
Absolutely ridiculous. I will never order from Bob's again.
Product or Service Mentioned: Bobs Discount Furniture Delivery Service.
Reason of review: Problem with delivery.
Preferred solution: Full refund.