12011 Rockville Pike, Rockville, MD 20852, USA
Not resolved
1.0
Details
2 comments

I just wanted to say that I am currently dealing with the same thing. My mother purchased two bonded leather sofas from Bob's in 2014.

The sofas were barely used, but the leather started pealing away. I contacted the Bob's recently and they had the audacity to offer us $111 in store credit to go towards another sofa. What the ***??? The saddest part is, I was told by a store manager and a customer service representative that the company had a recall on there bonded leather furniture, due to a manufacture defect, but they still refuse to replace the sofa.

Bob's Furniture is the worse.

If anyone out there is interested in pursuing a class action law suit against the company, please reach out to me. I am looking into starting the process.

Product or Service Mentioned: Bobs Discount Furniture Sofa.

Reason of review: Bad quality.

Monetary Loss: $1500.

Preferred solution: Full refund.

Bobs Discount Furniture Cons: This products sold and customer service is horrible.

  • Bobs Furniture Warranty Scam
Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Anonymous
#1421334

This doesn't qualify for a class action suit.

You've got nothing in writing and you didn't tell us how old it is.

A recall should be easy to verify.

Any further communication must be in writing ; no more "they said"

Beware of anything with 'Discount" in the title.

Tarrence
#1422656
@William

Everyone has the right to their own opinion. This is just one of the many ordeals I have been through with Bob's Furniture.

There isn't enough time in the day for me to write or post images of all the issues I have had.

I am also not alone. I would suggest that you mind your business, and don't get involved in things that have nothing to do with you directly.

Bobs Discount Furniture Reviews

  1. 300 reviews
  2. 140 reviews
  3. 58 reviews
  4. 17 reviews
  5. 39 reviews
Bobs Discount Furniture reviews