Bobs Discount Furniture - The Worse Furniture Experience EVER!!!!!!!!!!!!!!!!!!!
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New ReviewerI just wanted to say that I am currently dealing with the same thing. My mother purchased two bonded leather sofas from Bob's in 2014.
The sofas were barely used, but the leather started pealing away. I contacted the Bob's recently and they had the audacity to offer us $111 in store credit to go towards another sofa. What the ***??? The saddest part is, I was told by a store manager and a customer service representative that the company had a recall on there bonded leather furniture, due to a manufacture defect, but they still refuse to replace the sofa.
Bob's Furniture is the worse.
If anyone out there is interested in pursuing a class action law suit against the company, please reach out to me. I am looking into starting the process.
Reason of review: Bad quality.
Monetary Loss: $1500.
Preferred solution: Full refund.
Bobs Discount Furniture Cons: This products sold and customer service is horrible.
Location: 12011 Rockville Pike, Rockville, MD 20852, USA
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Comments
Please avoid publishing any personal information and promotional content
This doesn't qualify for a class action suit.
You've got nothing in writing and you didn't tell us how old it is.
A recall should be easy to verify.
Any further communication must be in writing ; no more "they said"
Beware of anything with 'Discount" in the title.
Everyone has the right to their own opinion. This is just one of the many ordeals I have been through with Bob's Furniture.
There isn't enough time in the day for me to write or post images of all the issues I have had.
I am also not alone. I would suggest that you mind your business, and don't get involved in things that have nothing to do with you directly.