I ordered a dining set from them that was all but guaranteed to be delivered 5 days before christmas. As promised the delivery came, but with all 6 of my dining room chairs missing.
I asked the delivery men what to do in such a case and neither could give me a response because both barely spoke English. What little they did communicate was that I could drive 2 hours to pick it up myself. Customer service was not much better. After explaining that I was having company for Christmas and therefore needed my chairs, she simply told me nothing could be done and I had to wait another week.
I made attempts to contact the company through phone and email and both were never responded to. Truly lousy service.
Review about: Bobs Discount Furniture Furniture Set.
Monetary Loss: $500.