Somerville, Massachusetts

Was sent damaged furniture twice, and the "supplier" did not have the piece that we looked at in the showroom and delivered a different version, twice.

They hang up on you after keeping you on hold for 20-30 mins, WHILE YOU ARE IN THE STORE, then say they have been having phone issues.This happened several times.

Delivery driver told us that he could not take back damage furniture and found later that this was a flat out lie.

We got tired of them and had them pick up everything and give us a refund, guess what, they say that they get to keep warranty and delivery fees...??? So basically this store wants you to pay more $300.00 to give you damaged furniture and then take back that damaged furniture. What a rip off. NEVER BUY FROM THESE PEOPLE. EVER.

Product or Service Mentioned: Bobs Discount Furniture Furniture Set.

Reason of review: Not as described/ advertised.

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