Complete and total junk. I warned my girlfriend not to deal with these scammers, but she thought she knew better. After all, aren't they folksy on the phone!
She needed a mattress set. Shopping for a mattress set is tricky...there are no sleazier sellers than the bedding business. I had told her to go to or order from Norwalk Mattress Company, the most reputable that I've found.
Stay away from Sleepy's. They are ripoff artists. 800 Mattress is OK. For $500.00, I can recommend their Islandia Queen Plus. Nice for the money.
But Bob's is the sleaziest of the sleaze. They sell junk, and of course, don't stand behind it. Her Bob-O-Pedic experience is insulting. Plus, when they arrived, the plastic was ripped, and dirt, rips and scuff marks were on the edge of the mattress, where it was dragged.
To my girlfriend's credit, she saw this and wouldn't allow their delivery *** into the house. They kept shoving the receipt book to sign in her face. She refused to sign. They stood over her, pressuring her to sign. They spoke absolutely zero English.
There is no doubt that these delivery felons would have left the mattress in the hall, except they are required to get a signature.
She called Bob's, but after waiting 25-minutes on the phone, she gave up.
Because she refused to sign and take delivery, her's has a happy ending. I feel sorry for others who simply don't know how to research stores before buying. Stay away from this hellhole. Buy cheap, buy twice. And it doesn't get any cheaper than Bob's.
Product or Service Mentioned: Bobs Discount Furniture Furniture Set.
Monetary Loss: $999.