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I paid the the warranty when I bought my couches, and what a waste of money! After less the five years of owning my couches I started to fill the springs I’m the cushions.

I was still under warranty and called bobs stating the problem with the springs, and they told me it was not covered! The warranty only covered cleaning of the cushions not springs.

What a waste of money I would never order from them again. Horrible service and product!

Product or Service Mentioned: Bobs Discount Furniture Sofa.

Reason of review: Warranty issue.

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Anonymous
#1486155

We bought a sleep Sofa from Bob's furniture and no one at the store can figure out how to get the mattress to lay flat once it's opened into a bed. Very frustrating