State: Virginia Clear all filters (39 of 1626 reviews match)
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They ripped me off on the Mackenzie Bed too. The slats were bent and cracked when they delivered the bed. They told me that it was okay and that they all look like that. I was an *** for believing and trusting them. A slat broke and they sent some guy out without tools...
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1.8
I didn't like
  • Being ripped off
  • Goof proof protection
  • Quality of furniture
#1058723
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Hi, my name is Nitin Sharma and I have purchased Queen size storage bed (costed $500)from Bob`s furniture in Jan 2016. Since Jan i am having severe back pain so I thought its because of Mattress so I upgraded my mattress to firm one and it costed me $1200. I was...
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2.5
#973192
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Bobs Discount Furniture - Sofa set
Love seat springs were broken with a year , hardly used love seat . Called goof proof they told since it can be manufacture defect we cannot claim, called bobs support guy came onsite to fix it but could not do it properly , love seat is waste now , feels like we are...
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2.6
I liked
  • Great sales team
I didn't like
  • Fact that i wasted money on a warranty they will not honor
#883230
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Bobs Discount Furniture - Delivery Service Review from Falls Church, Virginia

Bobs Discount Furniture
#1066208
2.6
Details
Buying furniture ok, getting it delivered was pure ***, *** never experienced bad service like this, get a date and between time then they would change it , no help from no one there ,pure ***
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Bobs Discount Furniture Customer Care Review

Bobs Discount Furniture
#551738
1.2
Details
Purchased a couch , got the wrong one looks cheap plastic legs , call customer called care to return it , they said no body is available to pick until the following week , day of the pick up nobody shows up was waiting the whole, bottom line worst experience I ever had will purchase nothing from there .
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I ordered a sofa and bed set online. They proceeded to called me and say the sofa was at an out of state location and would have to be brought to the store nearest to me which would take up to 2 weeks. When it arrived, they called and set up a delivery date. This would...
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1.0
#799272
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Absolute WORST experience I have ever had. I purchased a gorgeous white leather living room set. When delivered the couch was great however the ottoman was missing legs, and the oversized chair had a hole in the cushion. They exchanged the ottoman and chair in 2...
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1.5
#769135
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Bobs Discount Furniture - Furniture Review from Lincolnia, Virginia
Omg, one of the worst experience in my life, I have been sleeping on the floor for 3 months, damaged furniture have been sent to us 4 times, we are unable to exchange the furniture, even though we offered them to pay more money to get better quality! Better quality at...
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Anonymous
Anonymous

I rated Bob's furniture with 0 stars, how come now it has 3 stars???!!!!!!!! Are they able to change what we write???

Lincolnia, Virginia
#552832
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I would give them less than a 1 star if I could. I requested breakfast with bobs with guarantees delivery by 9am. They overbooked this service and than received a delivery time of 9:20 which continues to be pushed back to 10:46, and most likely will be pushed back...
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1.0
#549183
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i just moved in to my very first apartment last month and purchased a living room set from bob's. of course, i was talked into getting the goof proof. while moving in i had to move my chaise lounge in to another room to make room for more furniture. the leather (fake...
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Bob Cares
Bob Cares

I\'d be happy to help out here. Please email me with your contact info at BobCares@MyBobs.com and we\'ll be in touch shortly..Thanks, Eric.

#362736
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After three attempts to have our dining furniture delivered in full, we are told that the server is now out of stock. It is the day before Thanksgiving, we sold our old set, and we are hosting the holiday. Absolutely no remorse from anyone at Bob's. Just a lot of...
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Bob Cares
Bob Cares

I can definitely understand your frustration. I\'d be happy to see what we can do to make things right. Please email your contact info to BobCares@MyBobs.com and we\'ll be sur...

#361236
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Contact Bobs Discount Furniture

Mailing Address:
Bobs Discount Furniture, LLC
428 Tolland Tpke
Manchester, CT 06042-1765
Phone:
(800) 569-1284
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We purchased a leather sectional (couch) on March 16th from Bob's Furniture in Woodbridge, NJ. Was told that the leather color we selected was considered a special order even though they are advertising the couch be available in all colors. We were advised during the...
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Bob Cares
Bob Cares

I\'m sorry to hear about the lengthy wait. I\'d be happy to see what I can do to speed this process up. Please send an email to BobCares@mybobs.com with your order info and we...

#333063
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