Purchased a sleeper sofa 4 weeks ago,delivery was on schedule. When first sat on the sofa, and leaned against the arm, noticed a creaking sound.
Called customer service, tech came out. The sofa was to be replaced but was discontinued (was available 4 weeks prior....probably realized it was not of good quality). Was told I could reselect. New sofa was $150 less but can only get a store credit.
Why would I want to buy another thing there? Two accent chairs purchased 4 weeks ago ---- one arm is coming loose and both chair cushions are flat after been sat on twice!
The furniture is poorly made. How can Bob's be furniture retailer of the year?
Review about: Bobs Discount Furniture Sofa.