We purchased a 4-poster bed quite awhile ago. Our salesman told us the middle section of each post could be removed and the top piece of the post could then be attached to the lower main section. We didn't ask for a demo and now that we have a reason to shorten the posts we found out two things: the lower main section has a screw sticking out of it and so does the top piece so they can't be connected. In addition, the top piece is smaller than the lower main section, so that's a no go all around. I contacted Bob's and they can't do anything about it and neither can the company who manufactured it. So, until we find a real solution each bed post on our cherry bedroom set has a styrofoam ball on it, spray painted to "match." Tacky.
We no longer live in CT so we can't have a rep from Bob's come out to see what we're talking about.
Bummer. I must say though that overall we've been very satisfied with our experiences with Bob's furniture and customer service. Over the three years we lived in CT we purchased two bedroom sets, a mattress, a kitchen table, a computer table, a leather couch set, artificial trees and several book shelves.
Review about: Bobs Discount Furniture Table.